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About the Role
CHAOS is looking for a Staff UX Designer to establish and lead the UX function from the ground up. This is a staff-level role where you will operate with significant autonomy and influence, setting the direction for how UX is practiced across the company. You will bring best-in-class UX practices to CHAOS and apply them to the tools and interfaces our teams rely on. You will work closely with engineering day-to-day, shaping how products and internal tools are designed from a user's perspective, while also building the foundation for the UX function as it grows.
Responsibilities
- Lead UX design for key products and internal tools, from early concept through shipped experience, operating as the senior-most UX voice in the room
- Partner closely with engineering to design and refine interfaces, workflows, and interactions, balancing user needs with technical constraints
- Introduce and establish user research practices at CHAOS — usability testing, user interviews, and other methods to ground design decisions in real user needs
- Define and advocate for UX best practices, standards, and processes across the company, with the authority to set direction
- Build the foundation for a growing UX function, including processes, standards, and practices that can scale over time
- Translate complex, technical, or novel workflows into intuitive, well-designed user experiences
- Partner with cross-functional stakeholders (engineering, product, leadership) to align on priorities and advocate for the user's perspective in high-level decision-making
- Create and maintain design systems/UX standards that scale across products as the company grows
- Communicate design rationale and research findings clearly and persuasively to technical and non-technical audiences, including leadership
Requirements
- 10+ years of UX design experience, with a demonstrated track record operating at a staff/principal level on complex products
- Experience conducting or overseeing user research (usability testing, interviews, or similar) and using it to inform design decisions
- Strong portfolio demonstrating end-to-end UX work at a senior level — research, interaction design, and polished execution
- Experience working closely and effectively with engineering teams, including translating technical constraints into good design solutions
- Proficiency in Figma and standard UX/prototyping tools
- Exceptional communication, stakeholder management, and influence skills — proven ability to set direction and build buy-in in an organization where the function is new
- Demonstrated ability to operate independently with a high degree of ownership and ambiguity, particularly in the early stages of building out a function
- Ability to work hybrid (3 days/week in-office) out of either our El Segundo or San Francisco office
- Experience designing for technical, engineering-heavy, or hardware-adjacent products
- Experience designing map-based, geospatial, or location-based interfaces
- Experience in defense or government, especially with command and control (C2) systems
- Experience establishing design systems from scratch
- U.S. Citizen
Skills
- UX design
- User research
- Usability testing
- User interviews
- Interaction design
- Information architecture
- Figma
- Prototyping
- Communication
- Stakeholder management
- Influence
- Design systems
Location
- El Segundo
- San Francisco
Work Type
- Hybrid
Experience Level
- Staff
- Principal
- Senior
Education Level
- Bachelor's degree in design, HCI, psychology, or a related field (or equivalent experience)
Salary/Compensations
- $160,000 - $220,000
Benefits
- Medical, dental, and vision benefits 100% paid for by the company
- 401k (+ 50% company match up to 6% of pay)
- FSA
- HSA
- Life insurance
- Free daily lunch while working onsite
- Fully-stocked kitchen
- Unlimited PTO
- Casual dress code
- Relocation assistance
About the Company
- CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance.
- The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.
- CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners.
- The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, and London.