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About the Role
The Host's primary role is to greet and seat members and guests, manage reservations, and support the Food & Beverage Managers and Servers at The Olympic Club's Lakeview location.
Responsibilities
- Greet and warmly welcome members and guests.
- Utilize online booking system to manage reservations and seat members.
- Create daily floor plans, including server sections and large party arrangements.
- Conduct hourly open menu counts for the culinary team.
- Prepare and organize menus for breakfast, lunch, and dinner service.
- Maintain a clean and organized host stand.
- Enforce member dress code.
- Accommodate member requests and communicate with staff effectively.
- Ensure reservations are up to date by checking the member’s call log daily.
- Attend TIPS training when provided by management.
- Follow alcohol awareness procedures.
- Attend pre-shift or other work-related meetings as scheduled.
- Communicate and collaborate with the Clubhouse management team and staff.
Requirements
- Must have 1-2 years previous hosting experience in a busy fine dining restaurant, hotel, club, or similar outlet.
- Must have excellent customer service skills.
- Willing to work a flexible schedule.
- English communication skills required.
- Must be able to stand for extended periods of time.
- Work independently and have attention to detail.
- Previous experience working with Unions.
- Highly organized.
- Ability to multi-task and prioritize responsibilities.
- Enthusiastic about service.
- Works well with a diverse group of employees.
- Self-motivated, takes initiative in finding and presenting solutions.
- Team Player.
- Commitment to the core values of The Olympic Club.
- Passion for working in a positive, fast-paced environment with members and guests.
- Attention to detail.
- Commitment to cooperation with management and co-workers.
Skills
- Customer service
- English communication
- Attention to detail
- Multi-tasking
- Prioritization
- Teamwork
- Initiative
Location
- San Francisco
Work Type
- Full-time
Experience Level
- 1-2 years
About the Company
- The Olympic Club is one of the oldest athletic clubs in the country.
- The Olympic Club has two campuses, the City Clubhouse in downtown San Francisco and the Lakeside campus on the border of Daly City and San Francisco.
Equal Opportunity
- EOE M/F/D/V.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.