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About the Role
Provide one-on-one guidance, support, education, referrals, coordination of care, and other assistance to patients as they move through the healthcare continuum.
Responsibilities
- Develops relationships with participating physicians and service providers.
- Liaising with medical providers.
- Guiding patients to appointments
- Coordinating the logistics for plan adherence-appointments
- Supporting patient family members
- Cognizant of environmental factors, infection control issues and maintains a safe environment.
Requirements
- Ability to be scheduled for work based on operational needs of the hospital.
- Possesses the ability to deal tactfully and harmoniously with guests.
- Demonstrate effective communication skills with all stakeholders (e.g., patients, employer staff, payer contacts).
- Ability to work in compassionate, supportive and collaborative ways with patients and families in an acute medical setting.
- Good interpersonal and communication skills with the ability to handle the pressures related to serious life crises and chronic disease situations.
Skills
- Effective communication skills
- Interpersonal skills
- Communication skills
Location
- Charleston, West Virginia
Work Type
- Full-time
Education Level
- High School Diploma or GED equivalent
About the Company
- THOM Thomas Hospitals is a part of the West Virginia University Health System.
Equal Opportunity
- West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.