Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC) · Burlington, ON, CA
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About the Role
The Senior IT Business Systems Analyst serves as the bridge between business challenges and technological solutions specific to Dynamics 365 Business Central, with an expertise in Procure to Payment and supply chain. This role is critical in ensuring technology investments deliver intended business value and support organizational goals.
Responsibilities
- Manage small to medium-sized IT business initiatives/projects or components of larger projects, tracking status against plans, requirements, quality measures, processes, and milestones.
- Lead detailed business process analysis and propose system enhancements and solutions.
- Collaborate with stakeholders and coordinate with IT developers and testers to meet business needs.
- Drive the adoption of best practices in business analysis and systems design.
- Produce high-quality deliverables including workshop facilitation, business requirements documents, project plans, test plans, test scenarios/cases, functional designs, and knowledge transfer materials.
- Provide quality assurance of documentation, testing, configuration, and development completed by third parties.
- Provide ongoing support and maintenance for implemented systems, troubleshoot issues, and make necessary adjustments or upgrades.
Requirements
- University Degree in IT, Computer Science, Business Analysis, Business or related field.
- 7+ years of related business systems analyst experience within an enterprise business application environment.
- Proven system experience supporting, enhancing, and administrating business systems solutions.
- Experience gathering business requirements, writing business cases and functional specifications.
- Proven experience managing delivery of projects.
- Workshop facilitation and meeting leadership experience, including provision of appropriate documentation.
- Experience working in successful third-party vendor relationships.
- Understanding of industry business technology.
- Ability to travel to Mohawk Medbuy offices if required.
- Proof of full COVID-19 vaccination is required as a condition of employment.
Skills
- High-quality written and verbal communication skills
- Strong interpersonal skills
- Attention to detail
- Exceptional customer service
- Ability to take initiative and work independently
- Strong analytical skills
- Problem-solving skills
- Ability to balance multiple work demands in a fast-paced environment
- Experience with Dynamics 365 Business Central
- Expertise in Procure to Payment and supply chain
Location
- Burlington, ON
Work Type
- Full-time
- Hybrid
Experience Level
- Senior
Education Level
- University Degree
Salary/Compensations
- $82,921 - $103,000
Benefits
- Healthcare of Ontario Pension Plan (HOOPP)
- Comprehensive benefits package
- Flexible hybrid work options
About the Company
- Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization supporting healthcare providers and public sector organizations across Canada.
- MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital, and nutrition solutions.
- Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay, and accounts payable.
- MMC has an emerging focus on sustainability and reconciliation with Indigenous Peoples, supporting a resilient value chain with ESG best practices.
- The organization has offices in Burlington, ON, and other locations across Ontario, as well as a distribution centre in Oakville.
Equal Opportunity
- At MMC, people remain at the center of our hiring process. We may use artificial intelligence (AI) tools to support certain aspects of recruitment, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are designed to assist our recruitment team and do not replace human judgment or decision-making. Every candidate is reviewed and evaluated by qualified individuals, and all hiring decisions involve meaningful human oversight. We take steps to help ensure our use of AI is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.
- We thank all applicants for their interest; however, only those selected for an interview will be contacted.
- If contacted for an interview, please inform us should any accommodation be required.
- Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).