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About the Role
The Director of Due Diligence role is responsible for property due diligence operations at RPM Living. Responsibilities include direct oversight of the DD team as well as ensuring DD deliverables and other client needs are delivered timely.
Responsibilities
- Oversee all aspects of pre-acquisition property due diligence inspections to include unit inspections, exterior/interior asset evaluations, lease file audits, capital expenditure projections, as well as full report creation
- Coordinate and produce due diligence inspections and reports, including service contract abstracting, cleanup of unit inspection data, report proofreading, and other report tasks as needed
- Ensure all DD reports distributed are accurate, complete, and delivered within the agreed-upon deadlines
- Act as primary Client contact for the Due Diligence process, clearly and professionally communicate timelines, expectations, and requests
- Effectively manage a team of DD associates to ensure clear allocation of tasks, team member accountability, and team motivation
- Manage expense reimbursements, ensuring travel costs are within approved RPM travel guidelines
- Responsible for the development of comprehensive policies and procedures to improve DD accuracy, timeliness, efficiency, and conversion to management opportunity
- Leverage software solutions to develop the DD process to improve report quality and insights and increase efficiencies in report creation
- Manage key vendor relationships that contribute to DD production
- Work collaboratively cross-departmentally to ensure the DD process is efficient, and other stakeholders are engaged and performing at the required levels
- Reallocate team resources as needed based on DD inspection volume
Requirements
- Bachelor's degree in real estate, business administration, property management, construction management, or a related field. Experience may substitute for education
- Five years of experience in property due diligence, multifamily operations, asset management, or a related field. Including two years of supervisory or team lead experience
- Knowledge of multifamily property systems, capital components, and operational standards is required for accurate due diligence assessments
- Knowledge of due diligence best practices, inspection processes, lease file audits, and report development
- Ability to perform in a fast-paced environment with multiple projects in process at once
- Ability to stay organized and deadline-focused when completing tasks
- Skilled in problem-solving and escalation to ensure issue resolution; maintains a rigorous follow-up schedule for pending and incomplete tasks
- Skilled in Microsoft Office Suite (Excel experience a necessity), Adobe Acrobat, Salesforce, Dropbox, and market database software
- Skilled in analyzing unit-level and property-level data to build accurate, comprehensive reports and CapEx projections
- Skilled in project coordination, including scheduling inspections, monitoring deadlines, and managing multiple simultaneous due diligence engagements
- Skilled in interacting with colleagues, other management companies, and clients appropriately and professionally
- Ability to collaborate cross-departmentally to align expectations, clarify requirements, and ensure stakeholder engagement throughout the due diligence process
- Ability to manage vendor relationships, negotiate work expectations, and ensure deliverables support the due diligence workflow
- Ability to communicate effectively both verbally and in writing
- May be required to sit or stand for extended periods of time
- Must be able to read documents, computer screens, and data
- Must be able to hear and understand verbal communications in person and over the phone or computer
- May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
- Must be able to operate a computer, keyboard, mouse, and other office equipment
Skills
- Microsoft Office Suite
- Excel
- Adobe Acrobat
- Salesforce
- Dropbox
- Market database software
- Problem-solving
- Project coordination
- Communication (verbal and written)
Location
- Remote
- Hybrid
Work Type
- Hybrid
Experience Level
- Director
- Five years of experience
- Two years of supervisory or team lead experience
Education Level
- Bachelor's degree in real estate, business administration, property management, construction management, or a related field
Benefits
- Weekly pay for all associates working onsite at an apartment community
- Comprehensive healthcare coverage available for all full-time, regular associates
- Employer-paid employee assistance, mental health, and wellness programs
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- 401(k) with robust company match
- Opportunities for professional development, career growth, and role-based learning plans
- Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
- Paid time off plus floating holidays and volunteer days
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
About the Company
- At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
- The Ancillary and Facilities teams provide the structure and support that allow associates to deliver excellence with confidence and ensure that every community feels like home. We simplify Due Diligence, Transitions, Utilities, Facilities services, and Capital Management, and strengthen Vendor partnerships so associates feel supported, clients feel confident, and residents feel at home.
Equal Opportunity
- RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
- RPM Living is an Equal Opportunity Employer.
- If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.