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About the Role
Voodoo Doughnut is a fast-paced workplace where you can be as unique as our doughnuts. Doughnuteers provide exceptional guest service, keep the shop clean and organized, and prepare high-quality, fresh-made doughnuts. We are currently hiring Doughnuteers at our Burnet Rd location in Austin, TX! Open availability is required for this position.
Responsibilities
- Acts with integrity, honesty, and passion to promote a positive work environment.
- Creates meaningful connections with guests, discovers guest needs, and responds with a guest-focused attitude.
- Cooperates with co-workers, managers, vendors, and guests.
- Contributes to a positive work environment and develops strong relationships with others, adding to overall team morale.
- Supports team member training through positive reinforcement and providing effective feedback.
- Takes and fulfills guest orders, processes payments, makes accurate change, and follows cash handling procedures.
- Answers the phone to assist guests with questions or placing future orders.
- Accepts delivery of product, unloads pallets, and organizes using FIFO standards.
- Cleans and stocks food preparation areas, floors, cooking surfaces, and utensils; assists with cleaning other areas as directed.
- Cooks and prepares food according to production guidelines, food safety, and sanitation procedures.
- Acts as a quality checker for all Voodoo product, adhering to recipe and presentation guidelines.
- Operates large-volume cooking equipment such as fryers, warmers, mixers, and convection ovens.
- Works in front of hot fryers and cold refrigerators.
- Evaluates shop needs and environment, providing constructive feedback to managers to foster a successful shop workflow.
- Reports any safety, product quality, or guest concerns to their management team; assists with resolution as directed.
- Works with chemicals used in cleaning and sanitizing.
- Maintains a calm and cool presence during peak volumes or unannounced events.
- Maintains regular and consistent attendance and punctuality.
- Attends all team meetings as necessary.
- Performs any and all other duties assigned.
Requirements
- Possesses a current food handler's card indicating working knowledge of health code and safety regulations.
- One-year customer service or bakery experience preferred.
- Flexible schedule including days, evenings, weekends, overnights, and holidays.
- Maintains a positive and professional attitude.
- Demonstrates a superior work ethic.
- Possesses basic math and kitchen/cooking skills.
- Has reliable transportation.
- Handles cooked or raw bacon and possible allergens including soy, wheat, dairy, strawberries, and/or coconut.
- Able to multi-task in an environment of high volume and input.
- Possesses sustained physical endurance and speed.
- Safely lifts and carries heavy objects up to 50lbs.
- Ability to stand for the duration of the shift.
- Performs repetitive movements such as pushing, pulling, bending, twisting, and stooping.
- Must be at least 18 years of age.
- Must be authorized to work in the United States.
Skills
- Guest service
- Cleaning
- Food preparation
- Cash handling
- Communication
- Teamwork
- Problem-solving
- Operating cooking equipment
- Food safety
- Sanitation procedures
- Quality control
- Multi-tasking
- Physical endurance
Location
- Austin, TX
Work Type
- Full-time
- Open availability
Experience Level
- 1 year customer service or bakery experience preferred
Education Level
- Food handler's card
About the Company
- Voodoo Doughnut is a fast-paced workplace where you can be as unique as our doughnuts.