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About the Role

The Legal Operations Analyst supports the Americas Legal Department (ALD) by managing third-party legal vendor relationships, administering the Outside Counsel Guidelines lifecycle, and supporting the department’s day-to-day legal operations. The role ensures legal vendors are correctly risk-assessed, onboarded, and monitored in compliance with bank policy.

Responsibilities

Support Legal third-party vendors mgmt. by overseeing relationship third-party vendors, including law firms and other legal vendors.
Operate Alternative Practice Legal vendors risk management - working closely with Third-Party Management (TPM) and other SMEs, correctly risk-assessing the vendors and maintaining the vendor inventory and signed outside counsel guidelines while collecting and saving all necessary records and documentation.
Manage the department’s external counsel engagement through the Outside Counsel Guidelines execution – monitoring the General Counsel mailbox daily, creating, tailoring, and supporting negotiations, and saving the executed Guidelines to the designed folder.
Onboard new Legal vendors in accordance with the outside counsel guidelines and the desktop procedure. Add to the company’s vendor risk platform and monitor all engagements including ensuring compliance with bank policies and escalate issues as needed.
Ensure obligatory requirements, negative media screening, business owner identification for high-risk jurisdiction, are completed for current and prospective vendors.
Ensure prompt and consistent communication between all parties including in legal, TPM and SMEs.
Manage other vendor-risk related requirements - completing annual performance evaluation for relationship vendors, Review and Challenge process, TPI (Third-Party Intermediary) identification, other audit inquiries.
Prepare periodic reporting on vendor engagements and utilization status.
Manage the department’s subscription services, which includes management of ALD’s subscription roasters, invoice processes, and aggregation of monthly usage reports.
Support Onit Mailbox operation and take a back-up role with an e-billing/matter mgmt. coordinator, including legal invoice communication with Account Payable and internal & external clients, updating user profiles, submitting access requests, maintaining security groups and vendor profiles.
Support special project and day-to-day operation as a part of the Ops team

Requirements

Bachelor’s degree or equivalent experience in legal operations, business, or a related field.
Experience in vendor management, third-party risk, legal operations, or a comparable operational role – law firm/legal vendor management experience preferred.
Strong attention to detail with a job-ownership mentality and the ability to respond quickly to group-mailbox inquiries.
Highly organized, with the ability to parallel-task, prioritize, and manage time effectively.
Team player able to work effectively both collaboratively and independently.
Excellent written and verbal communication skills.
Advanced experience with MS Office; knowledge of vendor-risk and legal platforms (e.g., Archer, Ariba, Onit) is a plus.
Demonstrated integrity to manage sensitive and confidential information.
Experience in a financial services or other highly regulated environment.
Familiarity with outside counsel guidelines, TPRM processes, and enterprise legal management (ELM) systems.

Skills

Vendor management
Third-party risk
Legal operations
MS Office
Vendor-risk platforms
Legal platforms
Outside counsel guidelines
TPRM processes
ELM systems

Location

MUFG office or client sites

Work Type

Hybrid

Experience Level

4 days per week in office, 1 day remote

Education Level

Bachelor’s degree or equivalent experience

Salary/Compensations

$96K - $123K

Benefits

Comprehensive health and wellness benefits
Retirement plans
Educational assistance and training programs
Income replacement for qualified employees with disabilities
Paid maternity and parental bonding leave
Paid vacation, sick days, and holidays

About the Company

Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups with 150,000 colleagues globally.
MUFG's values include building long-term relationships, serving society, and fostering shared and sustainable growth.
MUFG's vision is to be the world’s most trusted financial group.
MUFG's culture prioritizes people, new and diverse ideas, and collaboration for innovation, speed, and agility.
MUFG invests in talent, technologies, and tools to empower employee careers.

Equal Opportunity

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business.
We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.