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About the Role
Employment Support Professionals support individuals at their job sites to learn work tasks, find solutions to barriers, and teach soft skills related to work. The job coach reports to the Supported Employment Program Manager.
Responsibilities
- Coach, mentor, and support individuals at their jobs.
- Learn individual job tasks and responsibilities to train them correctly, efficiently, and timely.
- Assist individuals in all aspects of their work, including learning and adapting to new work environments, fostering natural supports, proper communication with supervisors and co-workers, and understanding work rules and policies.
- Model appropriate work behaviors.
- Identify barriers and find creative solutions to help individuals succeed at their jobs.
- Work with individuals at their job sites to overcome obstacles and maintain employment.
- Communicate regularly with the individual's employer to ensure no issues arise and develop strategies for overcoming barriers if issues are identified.
- Maintain contact with the person's plan writer to provide updates on progress or concerns affecting work success.
- Perform formal and informal assessments to understand the individual's learning style, challenges, and strengths.
- Complete appropriate service documentation in a timely manner.
- Review the individual's employment plan and work on identified goals.
- Complete all forms required for billing and any other agency or supervisor-required forms.
- Complete documentation corrections as needed in a timely manner.
- Protect individual confidentiality.
- Participate in at least 24 hours of training within the first year of employment and at least 6 hours annually thereafter.
- Participate in all required and recommended agency trainings.
- Professionally represent Citizen Advocates (Career Visions) with families, employers, other organizations, and the community.
- Adhere to all policies and regulations set forth by Citizen Advocates, Inc.
Requirements
- Must have a valid driver's license.
- Must have reliable transportation.
Skills
- Communication skills
- Listening skills
- Problem solving skills
- Patience & flexibility
Location
- Harison Place - Malone, NY
Work Type
- Relief
- Full-time/part time
- Local Travel
Education Level
- High school diploma or GED
Salary/Compensations
- $18.00 - $26.00 Hourly
About the Company
- Citizen Advocates (Career Visions)