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About the Role
The Communications team is seeking a strategic operator to manage a large, fast-moving global function, translating priorities into results. This leader will shape how the team plans, allocates resources, and measures impact, acting as a trusted thought partner to the CCO and senior leaders to help the function scale and focus on key objectives.
Responsibilities
- Translate strategy into action by defining priorities, sharpening goals, and building plans, milestones, and metrics.
- Drive the planning and performance rhythm, owning the cadence of planning cycles, OKRs, executive reviews, and meetings.
- Act as a thought partner to the CCO, anticipating needs, pressure-testing ideas, and flagging risks and opportunities.
- Shape resource decisions by partnering with the Communications operations team on budget planning, forecasting, and tracking.
- Align the function by working with leaders across various Communications teams to ensure alignment on priorities, resources, and timelines.
- Connect across the enterprise by partnering with operations, Finance, People, Legal, and Marketing teams to avoid duplication and share best practices.
- Build how the team works by identifying opportunities to improve structure, processes, tools, and reporting.
- Develop talent by leading and growing a small team, supporting hiring, onboarding, and organizational planning.
Requirements
- 10+ years of experience in strategy, business operations, program management, consulting, or chief-of-staff roles, ideally within communications, marketing, or another corporate function.
- Strong strategic and analytical skills with the ability to turn ambiguity into clear priorities and plans.
- Proven track record of running complex, cross-functional work and keeping senior stakeholders aligned.
- Financial fluency, including comfort with budgets, forecasting, and vendor management.
- Sound judgment and discretion with sensitive information, and the credibility to work with executives.
- Excellent written and verbal communication skills, including the ability to distill complexity for senior audiences.
- Collaborative, low-ego style and the ability to influence without formal authority.
- Comfort with ambiguity and pace in a high-visibility environment.
Skills
- Strategy
- Business Operations
- Program Management
- Consulting
- Chief-of-Staff
- Communications
- Marketing
- Analytical Skills
- Financial Fluency
- Budget Management
- Forecasting
- Vendor Management
- Written Communication
- Verbal Communication
- Influence
- Cross-functional Collaboration
Location
- Select cities within the San Francisco and New York City metropolitan area
Work Type
- Full-time
Experience Level
- 10+ years
Salary/Compensations
- $181,700 - $304,700 annually
- $218,100 - $332,600 annually in select cities within the San Francisco and New York City metropolitan area
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all and is committed to creating a workplace that’s inclusive and free from discrimination.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, and covers recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, and termination.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.