Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Manager, HR Operations role.
Rezi rewrites your resume against Altus Group's job description. Free.
Tailor your resume to this Senior Manager, HR Operations role.
Rezi rewrites your resume against Altus Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Manager, HR Operations posting at Altus Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Manager, HR Operations posting at Altus Group — free, in seconds.
About the Role
Lead the evolution of HR Operations at Altus Group, building the necessary processes, governance, technology, and service practices to support a global organization. This role aims to bring structure and ownership to distributed HR work, enhancing accountability, standardizing processes, and improving the experience for employees, managers, and the HR team.
Responsibilities
- Shape and continuously improve the HR Operations model by assessing operational HR work and determining centralization, standardization, automation, documentation, or elimination.
- Establish scalable processes, service practices, and measures to reduce manual effort, clarify ownership, and enhance the employee and HR experience.
- Own operational processes supporting key employee lifecycle moments, including onboarding, changes, organizational updates, and offboarding, ensuring accuracy and timeliness.
- Strengthen HR data maintenance, governance, correction, and reporting for improved reliability of workforce reporting.
- Proactively manage audit readiness by establishing routines for documentation, sample readiness, controls, and follow-through.
- Translate HR needs into technology priorities by partnering with HR, IT, and other technology stakeholders.
- Support Workday testing and release readiness, and contribute to ServiceNow workflows, chatbot functionality, self-service resources, and AI-enabled solutions.
- Drive cross-functional execution by partnering across HR, Payroll, Finance, Legal, and IT to resolve issues and implement sustainable changes.
- Create and maintain standards, documentation, and knowledge resources for consistent and controlled HR Operations.
Requirements
- Experience in HR operations, HR shared services, HR systems, or a highly operational HR role supporting employee lifecycle processes in a complex organization.
- Comfortable defining and building practical solutions in an evolving environment.
- Hands-on experience with Workday or a comparable HRIS.
- Understanding of HR data quality, controls, audit readiness, documentation, and reliable reporting.
- Ability to identify root causes of errors and redesign processes for simplicity, clarity, and scalability.
- Ability to work confidently with senior and cross-functional stakeholders while executing tasks hands-on.
- Ability to bring structure to ambiguity, make sound decisions, and follow through.
Skills
- HR technology fluency
- ServiceNow experience (asset)
- Case management experience (asset)
- Automation experience (asset)
- Self-service HR tools experience (asset)
- AI-enabled HR tools experience (asset)
- Continuous improvement capability
- Judgment
- Hands-on ownership
Location
- Toronto, Ontario
Work Type
- Full-time
- Permanent
- Hybrid
Experience Level
- Senior Manager
Salary/Compensations
- CAD $140,000 - $160,000
Benefits
- Competitive compensation
- Incentive and bonus plans
- Total rewards package prioritizing mental, physical, and financial well-being
- Professional learning opportunities
- Access to Altus Intelligence Academy with over 150,000 hours of learning content
- Flexibility through Activity-Based Work model
About the Company
- Altus Group is evolving as a technology-focused organization.
- Altus Group is committed to fostering an inclusive work environment.
- Altus Group offers boundless opportunities in a rapidly growing global business.
- Altus Group has a high trust, high performance culture that prioritizes progressive programs.
- Altus Group provides mentorship from the best and brightest in CRE.
- Altus Group offers access to its Altus Intelligence Academy.
- Altus Group provides the chance to work with the best data sets, tools, and technology in the industry.
Equal Opportunity
- Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued.
- Altus Group provides an atmosphere free from barriers to promote diversity, equity, and inclusion.
- Altus Group encourages equal opportunities for all employees.
- Altus Group is seeking candidates with diverse experiences.
- Altus Group provides accessible candidate experiences throughout the selection process.
- If accommodation is needed, contact accessibility@altusgroup.com or +1 888 692 7487.