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About the Role
The Behavioral Health Counselor will work with a PROS program to conduct individual and group services, integrating rehabilitation, treatment, and support for individuals with serious mental illness and potential co-occurring disorders. The role focuses on helping participants achieve goals in areas such as independent living, building support systems, employment, education, housing, and medication management, in compliance with NYS OMH Part 512 Regulations and Medicaid requirements.
Responsibilities
- Manage a caseload of up to 25 consumers, including case management, collateral contacts, referrals, and vocational assistance.
- Conduct required assessments including Wellness Recovery Action Plans, Psycho-socials, Psychiatric Rehabilitation, and Substance Use screenings.
- Develop Individualized Recovery Plans (IRP) collaboratively with participants on a bi-annual basis or as needed.
- Maintain and update participant data in electronic health records (Foothold AWARDS, OMH CAIRS database, and NYESS).
- Facilitate member access to community support services including medical, mental health, substance abuse, housing, and entitlements.
- Develop and facilitate approximately 6-8 groups covering CRS, ORS, IR, and Clinical Services.
- Conduct individual counseling sessions to support participants in achieving their IRP goals.
- Document consumer progress in monthly notes and adjust services as needed.
- Coordinate treatment and share information with other agencies for co-enrolled participants.
- Provide services based on Evidence Based Practices including Wellness Self Management, Family Psychoeducation, Medication Management, Co-occurring Disorders, and Supported Employment.
- Coordinate follow-up services for participants transitioning out of the program.
- Participate as a member of an interdisciplinary treatment team, including weekly meetings.
- Maintain client records and ensure timely documentation in Electronic Health Record (AWARDS) per Medicaid and OMH requirements.
- Develop and maintain relationships with consumers' other providers and family as clinically indicated.
- Carry a 24-hour support cell phone in rotation with the clinical team.
- Perform other duties as assigned.
Requirements
- A minimum of a Bachelor’s Degree in Psychology, Social Work, Human Development, or a related field.
- 3+ years of experience working with adults with mental illness and/or families dealing with mental illness.
- Team-based skills are essential.
- Previous experience working with individuals with psychiatric/co-occurring disorders is preferred.
- Knowledge of running groups is preferred.
- Computer skills and knowledge of service documentation are required.
- Criminal background check and fingerprinting required.
- Screening for GSA, OIG, and OMIG lists of persons disallowed from working in Medicaid funded programs is required.
Skills
- Case management
- Collateral contacts
- Referrals
- Vocational assistance
- Wellness Recovery Action Plans
- Psycho-social assessments
- Psychiatric Rehabilitation assessments
- Substance Use screenings and assessments
- Individualized Recovery Plan development
- Electronic health records management (Foothold AWARDS, OMH CAIRS, NYESS)
- Community support service facilitation
- Group facilitation
- Individual counseling
- Progress note documentation
- Evidence Based Practices (Wellness Self Management, Family Psychoeducation, Medication Management, Co-occurring Disorders, Supported Employment)
- Interdisciplinary team collaboration
- Client record maintenance
- Collateral relationship development
- Computer skills
- Service documentation
Location
- Harlem, NY
Work Type
- Full-time
Experience Level
- 3+ years of experience
Education Level
- Bachelor's Degree
- Master's Degree preferred
Benefits
- Generous time-off policy
- Health, wellness, and financial resources
- Robust health benefits (medical, dental, vision)
- Parental leave
- Company-sponsored life insurance
- Retirement matching programs and contributions
- Transit and commuter benefits
About the Company
- Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes in the power of work and sustainable fashion to unlock good in communities.
- For over 100 years, GWNYNJ has helped people find and maintain employment and advance their careers across New York and Northern New Jersey.
- The company values diversity as a driver of innovation and workplace strength.
- GWNYNJ is committed to fostering an inclusive environment where all employees feel valued, respected, and empowered.
- They welcome applicants from all backgrounds, identities, experiences, and abilities.
Equal Opportunity
- We believe in creating space for everyone to do their best work and have individual and collective impact.
- We believe in challenging the status quo and setting ambitious goals in the name of doing more good.
- We believe that being your best self and helping others do the same is how we bring our mission alive.
- Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!
- If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org.
- We are happy to assist and ensure you have an equal opportunity to apply.