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About the Role

Schneider Electric is seeking a BMS Service Representative II to support commercial building customers primarily in Manhattan, with occasional work in Northern New Jersey. This role is ideal for a field service professional with 2+ years of hands-on Building Management System (BMS) or Building Automation System (BAS) experience who enjoys troubleshooting, commissioning, and optimizing HVAC control systems. You will work directly with customers to maintain and improve the performance of critical building systems while supporting service, startup, and commissioning activities.

Responsibilities

Troubleshoot, repair, and maintain Building Automation Systems (BAS/BMS) and HVAC control systems.
Install, commission, configure, and optimize controllers, field devices, and related control equipment.
Diagnose and resolve issues involving HVAC equipment, sensors, actuators, valves, low-voltage controls, and control networks.
Perform software updates, preventative maintenance, and system modifications to improve performance and reliability.
Support commissioning activities and startup of new and existing building automation systems.
Interpret mechanical, electrical, and controls drawings to support field activities.
Provide technical recommendations and solutions directly to customers.
Document service activities, troubleshooting findings, and system changes.
Support project teams, commissioning agents, and product support teams as needed.
Participate in an on-call rotation and respond to customer service needs as required.

Requirements

Minimum 2 years of Building Management System (BMS) or Building Automation System (BAS) experience.
Experience as a Service Technician, Controls Technician, Building Automation Technician, or similar role.
Experience commissioning, servicing, and troubleshooting Direct Digital Controls (DDC).
Hands-on experience with controllers, sensors, actuators, valves, and other field devices.
Working knowledge of commercial HVAC systems including VAVs, AHUs, RTUs, chillers, and boilers.
Strong knowledge of HVAC systems and building automation controls.
Understanding of low-voltage controls, networking fundamentals, and control system integration.
Ability to read and interpret mechanical, electrical, and controls drawings.
Strong troubleshooting, problem-solving, and customer communication skills.
Ability to work independently in a field service environment.
Valid driver's license and acceptable driving record.
Experience with Schneider Electric EcoStruxure, Siemens, Automated Logic (ALC), Johnson Controls, Honeywell, Trane, or similar BAS platforms is a plus.
Familiarity with BACnet, Modbus, LonWorks, or similar building automation communication protocols is preferred.
Experience with system commissioning, retrofits, upgrades, and controls optimization is a plus.

Skills

Building Management System (BMS)
Building Automation System (BAS)
HVAC control systems
Troubleshooting
Commissioning
Optimization
Direct Digital Controls (DDC)
Controllers
Sensors
Actuators
Valves
Field devices
Commercial HVAC systems
VAVs
AHUs
RTUs
Chillers
Boilers
Low-voltage controls
Networking fundamentals
Control system integration
Mechanical drawings
Electrical drawings
Controls drawings
Problem-solving
Customer communication
Schneider Electric EcoStruxure
Siemens
Automated Logic (ALC)
Johnson Controls
Honeywell
Trane
BACnet
Modbus
LonWorks

Location

Manhattan, NY
Northern NJ

Work Type

Field Service
On-call rotation

Experience Level

2+ years of experience

Education Level

Associate degree
Technical/trade school certification
Military technical training
Related work experience

Salary/Compensations

USD 68,000 - USD 102,000 per year

Benefits

Company vehicle provided
Medical (with member reward points)
Dental
Vision
Basic life insurance
Benefit Bucks
Flexible work arrangements
Paid family leaves
Well-being programs
12 holidays per year
15 days of paid time off per year
Incentives
Company share ownership
401(k) with match
Performance discussions
Global opportunities
Schneider Career Hub
Learning platforms like Coursera
Recognition
Volunteer leave
Programs with the Schneider Electric Foundation
Youth education initiatives
Military leave benefits

About the Company

Schneider Electric is a global leader in energy management and automation.
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.
We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Equal Opportunity

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.