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About the Role
As an Optometric Technician at AEG, you will work alongside Optometrists to support all aspects of patient care and education, ensuring exceptional patient experiences. You will conduct pre-testing, assist with diagnostics, perform post-exam tasks, and manage appointment schedules for efficient, high-quality patient care.
Responsibilities
- Perform preliminary evaluations of patients, including dilation, topicals, diagnostic medications, Optomap, auto reflector, and visual acuity.
- Conduct verbal interviews with patients to determine medical issues and reasons for their visit.
- Schedule referral appointments with Ophthalmologists and other specialists, and complete necessary paperwork.
- Record and maintain patient records in compliance with company, federal, and state policies (HIPAA).
- Respond to patient telephone inquiries regarding medication and treatment, referring to the Optometrist as necessary.
- Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera.
- Document medical findings and communication in Electronic Health Records (EHR) and assist with clerical duties related to medical documentation.
- Ensure maximum schedule utilization through appointment confirmations and rescheduling no-shows.
- Perform contact lens insertion and removal classes (I&R) and manage contact lens trial inventory.
- Perform end-of-day responsibilities, including schedule wrap-up and checklist completion.
- Maintain cleanliness and visual appeal of the practice by cleaning frame boards, displays, and work areas.
- Act as a scribe for the Optometrist or perform refractions as requested.
- Perform other duties within the practice as requested.
Requirements
- Experience evaluating patients for eye exams and dispensing eye exam medications.
- Familiarity with medical terms associated with eye treatment.
- Experience maintaining patients’ records/files per HIPAA regulations.
- Industry certification (CPO, CPOA, CPOT).
- High School or GED qualification.
- Strong attention to detail and ability to work under pressure in a fast-paced environment.
- PC skills including MS Office, Windows, and Word Processing.
- Demonstrated ability to work collaboratively in a team environment.
- Excellent verbal and written communication skills.
- Ability to utilize office equipment.
- Prolonged sitting, standing, and walking.
- Ability to lift up to 10 lbs.
Skills
- HIPAA Compliance
- MS Office
- Windows
- Word Processing
- Verbal Communication
- Written Communication
Work Type
- Full Time
Education Level
- High School or GED
Benefits
- 401(k) with Match
- Medical/Dental/Vision/Life/STD/LTD
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
About the Company
- AEG is building careers, developing leaders, and making a meaningful difference in the communities served.
- The team invests in leadership development and internal growth.
- The team believes people and performance go hand in hand.
- The team values collaboration, authenticity, and continuous learning.
- The team celebrates wins, supports challenges, and grows together.
- AEG is recognized as a Top Employer of 2026 by Flex Surveys.