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About the Role
Premier Global Links LLC is recruiting for a confidential, fast-growing AI technology company transforming consumer lending through AI-powered voice agents and automation. We are seeking a customer-focused Forward Deployed Product Manager to lead enterprise AI deployments, work directly with senior stakeholders at major financial institutions, and translate customer needs into successful production solutions.
Responsibilities
- Lead end-to-end customer deployments, from requirements gathering to production launch and adoption.
- Partner with executives at banks and financial institutions to develop AI implementation strategies.
- Translate business requirements into production-ready AI solutions in collaboration with engineering teams.
- Customize AI agents, define success metrics, and manage deployment roadmaps.
- Monitor product usage, customer satisfaction, and account health to identify retention and expansion opportunities.
- Build strong executive relationships and guide discussions involving compliance, workflow automation, and system integration.
- Share customer insights and data-driven product feedback with engineering and product teams.
- Help establish deployment processes and best practices as the team grows.
Requirements
- 2–8 years of experience in product management, client-facing strategy, consulting, or a related role.
- Strong experience managing customer relationships and delivering complex technology solutions.
- Ability to translate business needs into technical requirements and actionable product plans.
- Excellent communication and stakeholder management skills, including experience working with senior executives.
- Strong problem-solving skills and the ability to manage multiple customer deployments.
- Interest or experience in AI products, automation, and enterprise technology.
- Experience working with banks, mortgage lenders, financial institutions, or fintech companies.
- Familiarity with AI agents, LLMs, voice AI, workflow automation, or analytics platforms.
- Experience with enterprise software implementations and system integrations.
- Background in product management, consulting, forward-deployed roles, or customer-facing technical strategy.
- Candidates with current U.S. work authorization are encouraged to apply.
- Visa transfers, including eligible H-1B and OPT transfers, may be considered.
Skills
- AI products
- Automation
- Enterprise technology
- AI agents
- LLMs
- Voice AI
- Workflow automation
- Analytics platforms
- Enterprise software implementations
- System integrations
- Product management
- Consulting
- Forward-deployed roles
- Customer-facing technical strategy
- Stakeholder management
- Problem-solving
Location
- San Francisco Bay Area
- New York City metropolitan area
Work Type
- On-site
- Monthly business travel may be required
Experience Level
- 2–8 years of experience
Salary/Compensations
- $150,000–$255,000 annually
Benefits
- Competitive equity
- Additional employee benefits
About the Company
- Transforming consumer lending through AI-powered voice agents and automation.
Equal Opportunity
- We are an equal opportunity employer and welcome qualified applicants from diverse professional backgrounds. Hiring decisions are based on relevant skills, experience, and business requirements.