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About the Role
Ensure smooth morning operations and excellent guest service as the reliable foundation of the morning meal and a hospitality champion. This is a dynamic, hands-on service role where you will serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner, ensuring operational efficiency and a positive dining experience.
Responsibilities
- Take orders for and serve all food and beverage requests, using suggestive selling techniques when appropriate.
- Clear tables during service.
- Provide direct service to guests as needed, including busing tables and seating guests.
- Control guest checks and secure proper payment.
- Perform general clerical/cashier duties.
- Ensure station and table set-ups are complete.
- Perform various side duties as assigned by the Outlet Supervisor.
- Maintain proper condition and cleanliness of dining areas and servicing equipment.
Requirements
- Food Handling Certification is required.
- A Nevada Alcohol Card is required (if applicable) for serving any alcoholic beverages.
- Regular attendance is essential to performance.
- Must be prepared to work varying schedules to reflect the business needs of the hotel.
- Full compliance with Sandpiper Hospitality/Courtyard Reno rules and regulations is mandatory.
- Requires stamina and the ability to maintain a fast pace throughout the service period.
- Must be able to maneuver between functions occurring simultaneously in limited space.
- Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F) for periods of time.
Skills
- Service Excellence
- Salesmanship
- Suggestive Selling
- Guest Service
- Cashier Duties
- Clerical Duties
- Food Handling
- Serving Food and Beverage
Location
- Reno
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- Food Handling Certification
Benefits
- Paid vacation days
- Paid holidays
- Associate room discounts
- Multiple healthcare plan options
- Tips
- Incentives
- Rewardian program (rewarding points for tenure and extraordinary service)
- Comprehensive brand and service training
About the Company
- Sandpiper Hospitality (SH) is one of the fastest-growing companies in the extended stay market.