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About the Role

The Encampment Response Project Manager oversees and builds system capacity for the community’s encampment decommissioning strategy. This involves managing complex work processes, engaging high-profile stakeholders, coordinating partners and city personnel, evaluating programs, and driving continuous quality improvement.

Responsibilities

Oversee progress towards achieving designated encampment site closure and rehousing objectives.
Lead and monitor the development of reports and dashboards to track performance outcomes and identify program issues, sharing with high level stakeholders as needed.
Facilitate ongoing engagement with outreach providers, shelter providers, the project’s housing team, and other relevant partners necessary to achieve decommissioning objectives.
Elevate challenges and anticipated barriers to project leadership.
Lead and monitor the development and refinement of project policies and procedures.
Lead and monitor the development and implementation of appropriate referral, documentation, and enrollment processes.
Ensure data management and data quality are meeting project objectives and funders’ expectations.
Facilitate/Coordinate case conferencing/touch points/housing navigation meetings as needed to identify system level barriers, build an action-oriented culture of urgency, hold the team accountable for meeting client needs, and create opportunities for peer problem solving.
Perform routine evaluations of service delivery and take appropriate action to support quality and/or process improvement when necessary.
Other duties as assigned.

Requirements

Bachelor’s degree in a related field or a minimum of four (4) years related experience with progressively more complex roles in organizations directly or indirectly addressing housing and/or homelessness issues.
Minimum of two (2) years of direct people leadership experience.
Proficiency in Microsoft Office Suite.
Experience with HMIS.
Excellent interpersonal skills and flexibility.
Excellent organizational and time management skills.
Excellent oral/written communication skills.
The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs.
A valid NYS driver's license and insurance for local travel.

Skills

Microsoft Office Suite
HMIS
Interpersonal skills
Organizational skills
Time management skills
Oral communication skills
Written communication skills

Location

Binghamton/Broome County

Work Type

Full-time

Experience Level

Minimum of four (4) years related experience
Minimum of two (2) years of direct people leadership experience

Education Level

Bachelor’s degree

Salary/Compensations

$75,000

About the Company

Catholic Charities of Broome County

Equal Opportunity

Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.