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About the Role
Morgan Properties is seeking a Service Manager to oversee maintenance operations for a 234-unit community in Baldwinsville, NY. This role is ideal for a skilled maintenance leader who enjoys developing high-performing teams, delivering exceptional resident service, and maintaining a community that residents are proud to call home.
Responsibilities
- Lead, coach, and develop a team of Maintenance Technicians.
- Oversee daily maintenance operations, work order completion, and apartment make-ready schedules.
- Provide advanced troubleshooting and guidance in HVAC, electrical, plumbing, appliance repair, carpentry, drywall, and general maintenance.
- Establish and manage preventative maintenance programs to protect the community's assets and ensure long-term operational success.
- Conduct regular inspections of buildings, common areas, and vacant apartments to maintain quality and safety standards.
- Manage inventory, supplies, and maintenance-related expenses.
- Coordinate and oversee vendor performance and contractor work.
- Develop and maintain an effective on-call schedule for the maintenance team while remaining available for emergencies and severe weather events.
- Partner closely with office staff to deliver responsive service and exceptional experiences for residents.
Requirements
- Active and valid driver's license with reliable transportation.
- Five or more years of maintenance experience preferred, including leadership or supervisory experience.
- Strong working knowledge of HVAC, plumbing, electrical systems, appliance repair, and general building maintenance.
- Ability to lead teams, prioritize competing demands, and maintain high operational standards.
- Multifamily maintenance experience strongly preferred.
Skills
- HVAC
- Electrical systems
- Plumbing
- Appliance repair
- Carpentry
- Drywall
- General maintenance
- Team leadership
- Prioritization
- Operational standards
- Troubleshooting
Location
- Baldwinsville, NY
Work Type
- Full-time
- Onsite
Experience Level
- 5+ years of maintenance experience
- Leadership or supervisory experience
Education Level
- HVAC/EPA/CFC Certification preferred
Salary/Compensations
- $28.00 - $30.00 per hour
- Up to 100% Rent Discount
- $300 Quarterly Bonus
- $15 Per Day for Holding the On-Call Phone
Benefits
- Medical Benefits
- Dental Benefits
- Vision Benefits
- 401(k) Retirement Plan with Company Match
- Paid Time Off
- 10 Holidays
- Sick Leave
About the Company
- Established in 1985, Morgan Properties is a national real estate investment and management company.
- Headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York.
- Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans.
- Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states.
- The company is consistently one of the largest owners of multifamily in the country.
- Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans.
- With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.