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About the Role
The Thrift Store Associate is a fast-paced production role responsible for receiving donations and preparing them for sale. The role includes sorting, tagging, pricing, and preparing merchandise for the sales floor. The position requires the ability to stand for extended periods and to lift, push, and pull up to 50 pounds while working with a high volume of inventory. Maintaining stockroom organization, ensuring quality control, and following safety standards are essential to success in this role.
Responsibilities
- Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) for quality and condition.
- Tag and price merchandise according to company standards, meeting production goals per hour.
- Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
- Organize and separate items for e-commerce and clearance departments, accurately labeling all goods.
- Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
- Provide excellent customer and donor service, including accepting donations, issuing receipts, and ensuring the donation area remains neat and organized when needed.
- Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
- Perform other duties as assigned to support the store team and broader organizational goals.
Requirements
- Ability to provide friendly, respectful service to a diverse donor and customer population.
- Ability to follow safety procedures and operational guidelines.
- Comfortable performing physical tasks, including lifting, sorting, and standing for extended periods.
- Basic communication and teamwork skills.
Skills
- Customer service
- Donation processing
- Retail
- Warehouse environments
- Communication
- Teamwork
Location
- Larchmont, New York
Work Type
- Full-time
Experience Level
- Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.
Education Level
- High school diploma or equivalent preferred.
Benefits
- Generous time off policy
- Health, wellness, and financial resources
- Robust health benefits including medical, dental, vision, parental leaves, and company-sponsored life insurance
- Retirement matching programs and contributions
- Transit and commuter benefits
About the Company
- At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work.
- Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized.
- Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse.
- We believe in creating space for everyone to do their best work and have individual and collective impact.
- We believe in challenging the status quo and setting ambitious goals in the name of doing more good.
- We believe that being your best self and helping others do the same is how we bring our mission alive.
Equal Opportunity
- We believe that diversity drives innovation and strengthens our workplace.
- We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully.
- We welcome applicants of all backgrounds, identities, experiences, and abilities.
- Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!
- If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org.
- We are happy to assist and ensure you have an equal opportunity to apply.