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About the Role

Hospitality Supervisors are integral to ensuring excellence across our operations. In this role, you will lead the collaborative oversight of the guest experience, staff cohesion, and daily operations for our Cafe at our Woodstock location. Your commitment to quality and teamwork will be essential in maintaining our high standards, while your leadership skills drive continuous improvement and operational efficiency.

Responsibilities

Ensure the safe, efficient, and high-quality operation of the Cafe.
Communicate effectively all guidelines and standards for safe, efficient, and hospitable operation.
Lead the team in maintaining a clean and friendly cafe throughout the day.
Help maintain clean, welcoming, and guest-ready outdoor seating and dining areas.
Create sustainability in our work environment by collaborating with your teammates to achieve our goals.
Deliver high-quality hospitality and ensure a consistent best-in-class guest experience.
Actively and immediately communicate any service or product quality issues to senior management.
Communicate on Slack for quality control and general communication with other departments when needed.
Ensure that Bread Alone safety, culture, and food safety standards are being followed by you and all team members in the cafe.
Be responsible for proper safe equipment operation, assisting in scheduling routine maintenance, and routine troubleshooting.
Provide feedback to Culinary and Baking Leadership on products and recipes when appropriate.
Ensure that you and any professionals are following the break schedule.
Communicate with your manager regarding any need for adjustments based on the workflow/pace of the store.
Organize and delegate tasks as needed to any professionals assigned to your shift.
Hold the team accountable for checklists associated with tasks and for the maintenance of the lists themselves.
Listen to team members, provide feedback to your manager on any issues, and seek support when necessary.
Coach and guide team members to perform according to Bread Alone standards.
Execute all full beverage programs and master all coffee equipment operations.
Execute weekly ordering in collaboration with the rest of the leadership team, ensuring adherence to existing systems.
Execute monthly inventory in collaboration with the rest of the leadership team, ensuring adherence to existing systems.
Be responsible for cash management, including drawers, tips, petty cash, and change exchange.
Lead and guide the training of all new hires.
Learn and execute any other responsibilities or tasks the company identifies as necessary to this position in the future.

Requirements

Able to stand for long periods of time while executing tasks quickly and accurately.
Able to work in a physically demanding, fast-paced environment.
Able to tolerate exposure to high levels of heat and cold.
Able to tolerate a busy/noisy environment for the duration of the workday.
Able to twist and bend repeatedly for long periods of time.
Able to pull, push, move, and lift to waist level.
Able to carry awkward and shifting weights up to 50 pounds in a safe and controlled manner.
Able to work with, handle, operate, and control hot equipment and products in a safe manner according to Bread Alone guidelines.
Able and willing to use Personal Protective Equipment (PPE) and assigned uniform as required per company policy.
Willing to follow all food safety guidelines and uniform guidelines.
Willing to take responsibility for your own and others' safety by following all safety rules and regulations and reporting any unsafe conditions to your GM manager.
Flexibility in coverage and negotiating time off based on the needs of the business is required.
Team members must be willing to work consistently throughout the year, which includes holidays and weekends.
Overtime may be required up to 50 hours per week for Supervisors based on the needs of the business.

Skills

Leadership skills
Communication skills
Product handling
Beverage preparation
Cash management
Training new hires
Troubleshooting
Teamwork
Customer service

Location

Woodstock

Work Type

Hourly
Full-time

Experience Level

2+ years of café, restaurant, or hospitality leadership experience

Salary/Compensations

$20.75 - $24.00 an hour (plus tips — approximate total with tips: $28.50–$32.50+ per hour)

Benefits

Health Insurance
Dental Insurance
Company Paid Vision Insurance
Company Paid Life Insurance
Supplemental benefit options
401(k) with company match
Company-Wide Bonus Plan
Employee Stock Ownership Program
Employee Discounts
Company Events
Paid Time Off
Professional Development Programs
Referral Program
Anniversary recognition program
Opportunities for Growth

About the Company

Bread Alone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are also committed to compliance with all fair employment practices regarding citizenship and immigration status.
We will provide reasonable accommodations for individuals with disabilities and for religious observances, provided that such accommodations do not create an undue hardship for the company.