Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Lead, Coordinated Access role.
Rezi rewrites your resume against Ontario Health's job description. Free.
Tailor your resume to this Lead, Coordinated Access role.
Rezi rewrites your resume against Ontario Health's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Lead, Coordinated Access posting at Ontario Health — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Lead, Coordinated Access posting at Ontario Health — free, in seconds.
About the Role
Join Ontario Health to design and improve regional coordinated access with the Mental Health and Addictions Centre of Excellence. Bring your project leadership and strategic expertise to system transformation, collaborating with patients, caregivers, providers, Ontario Health Teams and government partners.
Responsibilities
- Manage complex projects, budgets, milestones and risks; drive implementation, change management and quality improvement.
- Engage providers, people with lived experience and Indigenous communities; strengthen collaboration and shared learning across regions.
- Use evidence and partner insights to inform system planning, policy and senior leadership advice.
- Support governance, funding needs and performance monitoring; align regional and provincial priorities.
- Improve workflows and documentation, foster collaboration, and communicate progress, issues and outcomes.
Requirements
- Post-secondary degree in health administration, health planning, business administration, research or a relevant field, or an equivalent combination of education, training and experience.
- Master’s degree preferred.
- 3–5 years of experience in complex, dynamic public and/or private healthcare environments, focused on healthcare service delivery management.
- 3–5 years of relevant project management experience leading healthcare projects, including at least three years leading key projects and initiatives and/or health systems planning.
- Experience leading and enabling small- to medium-scale strategic projects, preferably in mental health and addictions, with demonstrated success in project and change management.
- Experience in qualitative and quantitative analysis, including systematic literature reviews.
- Knowledge of Ontario Health’s evolving role and healthcare sector issues and priorities, including their impact on service delivery and patient/provider experience.
- Project Management, change management and Lean certifications are each assets.
- Knowledge of Communities of Practice, including performance evaluation, indicator development and performance measurement.
- Knowledge of Ontario’s health and social services system, project management, quality improvement best practices and performance management.
- Knowledge of mental health and addictions navigation and/or centralized/coordinated access services/programs is an asset.
- Knowledge of digital health initiatives is an asset.
- Strong planning and project management skills: execute multiple large-scale, complex, high-risk projects; prioritize competing tasks; and adapt to emerging issues in dynamic, fast-paced, collaborative environments.
- Proven project-team leadership and multidisciplinary collaboration skills, including mentorship, staff motivation, team-building and guiding teams to outcomes with tact and diplomacy.
- Eagerness to collaborate across regions and departments to advance projects and support team development.
- Excellent interpersonal, decision-making, communication, facilitation and presentation skills.
- Communicate effectively with senior management, clinicians, external healthcare organizations and customers/vendors; engage stakeholders and distill complex concepts for broad audiences; and develop policies, knowledge transfer tools, project materials and executive-level presentations.
- Demonstrated relationship management experience with diverse individuals and organizations, building trust, credibility and respect with key system partners and managing relationship dynamics effectively.
- Strong analytical and problem-solving skills: interpret complex information, provide clarity, evaluate alternatives, make decisions and implement innovative solutions that address complex problems and meet program needs.
- Strategic planning skills to develop and operationalize short- and long-term plans that reflect trends and priorities and maintain leadership relevance in the future.
- Change management expertise to drive positive change and hold yourself and others accountable, with risk management experience to evaluate outcomes, adjust strategies and correct course for successful project delivery.
- Demonstrated passion for advancing healthcare within a system-wide strategy and applying a health equity lens.
- All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Skills
- Project leadership
- Strategic expertise
- System transformation
- Collaboration
- Project management
- Change management
- Quality improvement
- Qualitative analysis
- Quantitative analysis
- System planning
- Policy development
- Performance monitoring
- Workflow improvement
- Documentation
- Communication
- Interpersonal skills
- Decision-making
- Facilitation
- Presentation skills
- Relationship management
- Analytical skills
- Problem-solving
- Strategic planning
- Risk management
- Health equity lens
Location
- West Region, Ontario
Work Type
- Permanent Full time
Experience Level
- 3-5 years
Education Level
- Post-secondary degree
- Master's degree preferred
Salary/Compensations
- Band 6
Benefits
- Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits
- Flexible health care or wellness spending accounts
- Inclusive program to support your overall well-being
- Premium defined benefit pension plan
- Competitive vacation entitlement
- Three personal days and two float days annually
- Ongoing learning and career development opportunities
About the Company
- At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province.
- Our vision is that together, we will be a leader in health and wellness for all.
- Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value.
- How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
Equal Opportunity
- Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
- Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.