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About the Role
The Outside Operations Staff provide critical service to TPC Harding Park members and guests, often being the first point of contact upon arrival. This role is essential for ensuring a smooth and enjoyable golf experience.
Responsibilities
- Assist members and guests with golfing needs to ensure a smooth and enjoyable experience.
- Greet and welcome members and guests.
- Assist with pulling golf cars from the facility to the bag staging area at opening.
- Remove golf bags from vehicles and load them onto golf carts, driving them to the staging area where applicable.
- Provide members and guests with information to help them play the course.
- Ensure golf cars are clean, well-maintained, and stocked with necessary supplies.
- Drive dirty golf cars to the washing area, clean them, and restock.
- Drive golf cars into the facility and plug them into chargers at closing.
- Maintain a clean and orderly golf car facility.
- Perform periodic car maintenance and minor repairs, updating service records.
- Service the practice facility by picking up golf balls, setting up for play, and replenishing balls.
- Patrol the practice tee, pick up trash, and collect/clean/bag balls, culling damaged ones.
- Assist departing members and guests by cleaning golf clubs and placing them in vehicles.
- Collaborate with Golf Shop staff to ensure adherence to club rules, including dress code and beverage policy.
- Ensure members and guests do not carry their own clubs to/from the practice facility, parking lot, or clubhouse areas.
- Undertake special projects or other assigned duties.
Requirements
- High school diploma or equivalent education.
- Previous customer service experience, preferably in a country club or equivalent setting.
- Valid driver's license required.
- Ability to comply with all applicable federal, state, and local safety and health regulations.
Skills
- Customer service
- Golf operations
- Car maintenance
- Communication
Location
- San Francisco, CA
Work Type
- Full-time
- Shifts as necessary based on business levels
Experience Level
- Previous experience working in customer service, preferably in a country club or equivalent
Education Level
- High school diploma or equivalent education
Salary/Compensations
- $22.01 - $22.01 per hour
Benefits
- Medical/Dental/Vision
- Health Savings Account with employer contribution
- Wellness Reward Program
- Life and Disability Insurance
- 401(k) plus employer match and employer contribution
- Pet Insurance
- Employee Assistance Program
- Paid Time Off and Holidays
- Complimentary employee meals
- Access to PGA TOUR golf tournaments
- Tuition Assistance
- Playing privileges and employee discounts
About the Company
- TPC Harding Park offers two impressive golf courses and an award-winning restaurant, all open to the public.
- TPC Harding Park has been honored as “#13 Municipal Golf Course in the United States” and “#24 Best Course to Play in California” by Golfweek Magazine.
- Golf Digest Magazine named TPC Harding Park as “one of the Best Places to Play,” ranking it a 4.5-star golf course.
- TPC Harding Park has a storied history as a frequent PGA TOUR stop and hosted the 2020 PGA Championship.
- Join the TPC Network team.