Restaurant Host - Part Time at Saks Fifth Avenue | NY, US | Rezi

Restaurant Host - Part Time at Saks Fifth Avenue

Restaurant Host - Part Time

Saks Fifth Avenue · NY, US

5 days ago

Restaurant Host - Part Time

Saks Fifth Avenue · NY, US

5 days ago
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About the Role

The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating customers.

Responsibilities

  • Maintains presence at host stand / door to professionally and graciously greet and seat customers
  • Monitors server performance to ensure smooth service during the customers’ dining experience
  • Observes proper telephone etiquette
  • Handles reservations through OpenTable platform (including VIPs) and any additional inquiries regarding hours of operation, specials, events, etc.
  • Organizes reservations, maximizes seating during operating hours, and optimizes staffing and customer traffic
  • Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system
  • Keeps flow of service to standards (e.g., proper seating of customers to each wait station)
  • Participates in daily pre-shift meetings
  • Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
  • Maintains cleanliness and presentability of all menus and menu covers
  • Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes; Clean and professionally styled hair and nails, maintained to avoid food contamination risks
  • Adheres to posted work schedule and follows established procedures for schedule and shift changes

Requirements

  • High School diploma or GED preferred
  • Knowledge of OpenTable platform
  • Excellent oral and written communication skills
  • Ability to work autonomously
  • Motivated and results-driven
  • Ability to interact graciously with the public and handle multiple duties at the same time
  • Exceptional customer service and problem-solving skills
  • "Win together" mentality
  • Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Skills

  • OpenTable platform
  • Oral communication
  • Written communication
  • Customer service
  • Problem-solving
  • POS system

Work Type

  • Full-time

Education Level

  • High School diploma or GED preferred

Salary/Compensations

  • $20.79 - $25.99

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
  • Employee discount

About the Company

  • Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary.
  • Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations.
  • We serve customers across our stores, digital channels and through remote selling.
  • Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Equal Opportunity

  • Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
  • If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.