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About the Role
This contract role is project specific to the migration of a legacy member management system to an upgraded cloud based platform. This role blends strategic product ownership with hands-on project delivery, making it ideal for someone who can think broadly about long-term value while driving day-to-day execution. As a Program Manager, you will facilitate how the College envisions the future of a key technology initiative, define requirements, and prioritize work to ensure we deliver meaningful solutions that meet business and membership needs.
Responsibilities
- Lead and manage the designated business portfolio.
- Work closely with internal teams, vendor/contractors.
- Collaborate with IT teams to ensure projects are aligned with strategic business priorities.
- Lead cross-functional teams to ensure the project is delivered on time.
- Develop a detailed project plan, allocate resources effectively, and manage project risks.
- Maintain regular communication and provide leadership to project team members, impacted team members, senior and executive leadership, and cross-functional teams.
- Deliver clear and concise reports on project progress, KPIs, and financials.
- Proactively identify potential risks, dependencies, and issues, and develop mitigation strategies.
- Monitor program progress.
- Other duties as assigned.
Requirements
- Four-year bachelor's degree in information technology, Computer Science or a related field, or equivalent experience.
- Certification in Project Management (PMP) or Agile methodologies (Certified ScrumMaster, Certified Scrum Product Owner, Agile Certified Practitioner).
- 5- 7 years of experience managing IT programs, specifically in the context of case management systems and membership management systems, operational IT projects, or business process automation.
- Strong understanding of enterprise software, and relevant technologies (e.g., CRM, ERP, document management, workflow automation).
- Proven experience with project management methodologies (Agile, Waterfall, or Hybrid), including managing complex multi-faceted projects.
- Strong background in IT infrastructure and cloud technologies, with hands-on experience integrating enterprise applications (e.g., CaseIQ, iMIS).
- Expertise in project management tools (e.g., Monday.com, etc.).
- Strong communication, leadership, and problem-solving skills, with the ability to manage cross-functional teams and drive results.
- Ability to effectively manage multiple projects simultaneously while balancing competing priorities.
- Experience with ticketing software (e.g., ServiceNow, Zendesk, or similar).
- Familiarity with regulatory compliance and data privacy standards (e.g., PIPEDA, HIPAA, GDPR).
- Strong background in IT operations management with a focus on improving process efficiency and implementing scalable solutions.
Skills
- Project Management
- Agile Methodologies
- IT Programs
- Case Management Systems
- Membership Management Systems
- Operational IT Projects
- Business Process Automation
- Enterprise Software
- CRM
- ERP
- Document Management
- Workflow Automation
- Waterfall Methodologies
- Hybrid Methodologies
- IT Infrastructure
- Cloud Technologies
- Enterprise Application Integration
- Monday.com
- Communication
- Leadership
- Problem-Solving
- Ticketing Software
- ServiceNow
- Zendesk
- Regulatory Compliance
- Data Privacy Standards
- PIPEDA
- HIPAA
- GDPR
- IT Operations Management
- Process Efficiency
- Scalable Solutions
Location
- Remote
Work Type
- 12-month Contract
- Full Time
- Remote
Experience Level
- 5-7 years
Education Level
- Four-year bachelor's degree in information technology, Computer Science or a related field, or equivalent experience
- PMP Certification
- Agile Certifications (Certified ScrumMaster, Certified Scrum Product Owner, Agile Certified Practitioner)
Salary/Compensations
- $95,475k – $110,000
Benefits
- Competitive compensation package
About the Company
- The College of Early Childhood Educators (the College) supports high-quality early learning and care by regulating more than 70,000 members of the profession in the public interest, pursuant to the Early Childhood Educators Act, 2007.
- We are one of the largest self-regulatory bodies in Ontario and the diversity of our members as well as our employees reflects the diversity of the children and families to whom they provide care.
- Our Commitment to Anti-Racism informs how we work and is embedded in the culture of the College, where we continue to create and strengthen a workplace of inclusion and belonging.
Equal Opportunity
- The College encourages applications from members of equity deserving groups.
- The College is committed to providing accommodation. If you require accommodation, please contact us and we will work with you to meet your needs.