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About the Role
As a Shift Leader at Salsa Fresca, you will oversee full-service BOH and quick-service FOH operations. You are an enthusiastic leader, quick thinker, problem-solver, skilled communicator, and people motivator. Successful Shift Leaders are on a clear path to becoming General Managers.
Responsibilities
- Provide memorable hospitality to guests and ensure the team does the same.
- Communicate effectively and proactively with the team.
- Take direction from the General Manager.
- Oversee restaurant crew, facilitate further crew training, and assist with on-site operations.
- Maintain a clean and organized line at all times and encourage Line Crew members to take pride in their roles.
- Manage food safety at all times and resolve food quality issues as needed.
- Strive to ensure positive customer experiences and handle on-site customer concerns appropriately.
- Oversee the timely management and accuracy of catering and pickup orders.
- Ensure the cleanliness of the restaurant is maintained.
- Assist with miscellaneous administrative tasks as needed.
Requirements
- Some restaurant experience is required.
- Bilingual in English and Spanish is a must for speaking, reading, and writing.
- Ability to understand Salsa Fresca’s ‘Fresh Food You Can Trust’ philosophy and apply it to everyday operations and guest experiences.
- Ability to effectively manage a team while leading with kindness and by example.
- A high school diploma or equivalent.
- Must be able to become ServSafe Certified.
Skills
- Customer service oriented
- Leadership
- Quick thinking
- Problem-solving
- Communication
- Team motivation
- Spanish language proficiency
Work Type
- Full-time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $20 per hour plus tips
Benefits
- Opportunity for advancement
- Paid time off
- Employee discounts
- Quarterly bonuses through Salsa Fresca’s 20% employee profit sharing program
- Holiday closures
- Health insurance
- Free food
- Free Salsa Fresca uniform
About the Company
- Salsa Fresca is a destination for quality, fast, fresh Mexican food in a welcoming, community-friendly environment.
- Famous for a variety of house-made salsas and dressings, with fresh foods prepared by hand daily; there’s not a freezer in sight.
- Stores are locally owned and operated with 18 locations throughout New York and Connecticut.
- Rapidly expanding into new markets.
- Provides a clear career path with opportunities for leadership, personal growth, and professional development.
Equal Opportunity
- Salsa Fresca is the only fast-casual restaurant that rewards every employee, every quarter with 20% of its overall profits.
- Invest in our employees through hands-on training and an equal opportunity path to success.