Program Manager, Enterprise Risk Management
Capital Metropolitan Transportation Authority · Austin, TX, US
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About the Role
This role supports and advances CapMetro's Enterprise Risk Management (ERM) program through risk identification, assessment, monitoring, reporting, and continuous improvement. The position facilitates risk assessments, maintains the enterprise risk inventory, monitors risks and opportunities, develops reports and dashboards, and coordinates ERM activities. It provides consultative guidance and expertise to business units, supporting risk-informed decision-making and fostering a risk-aware culture.
Responsibilities
- Support the implementation, governance, and continuous improvement of CapMetro’s Enterprise Risk Management (ERM) program.
- Drive the integration of risk analysis, management, and recommendations into strategic planning and decision-making.
- Develop and deliver enterprise risk reporting, dashboards, risk maps, trend analyses, and communications.
- Maintain ERM program documentation, risk records, templates, and repositories.
- Maintain the enterprise risk register and facilitate risk assessments.
- Identify, assess, prioritize, and communicate risks and opportunities affecting strategic and operational objectives.
- Monitor risk trends, emerging risks, key risk indicators (KRIs), and enterprise exposures.
- Develop and enhance risk monitoring and mitigation practices.
- Foster a culture of risk awareness, collaboration, and transparency through stakeholder engagement and education.
- Partner with business leaders to facilitate informed risk-based decision-making.
- Support change management and organizational transition initiatives by guiding teams through the adoption of new processes and tools.
- Promote analytical rigor and risk-informed thinking by developing organizational capabilities and practices.
- Partner with teams to assess, review, and manage risks associated with major capital investments and strategic initiatives.
- Facilitate project risk workshops and monitor risk mitigation activities.
- Perform responsibilities in a manner that supports CapMetro's mission, values, and strategic goals.
- Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process.
- Perform other duties as required and/or assigned.
Requirements
- Bachelor’s degree in risk management, business, economics, finance, public administration, management, or related field.
- Eight (8) years of relevant experience in risk management, audit, compliance, governance, strategic planning, public administration, or related disciplines.
- Three (3) years of experience leading enterprise assessments, governance initiatives, and cross-functional business programs.
- Two (2) years of management experience managing employees or projects.
- Comprehensive knowledge of Enterprise Risk Management (ERM) principles, frameworks, and practices, including risk appetite, risk tolerance, and industry standards such as COSO ERM and ISO 31000.
- Strong analytical and critical thinking skills.
- Strong organizational and project management skills.
- Ability to develop, maintain, and continuously improve systems, processes, documentation, and records.
- Proficiency in developing reports, dashboards, presentations, and other communication materials.
- Strong working knowledge of Microsoft Office applications, including Excel, PowerPoint, and SharePoint.
- Excellent verbal, written, presentation, and facilitation skills.
- Ability to influence, collaborate, build consensus, and maintain productive working relationships.
- Must be able to stand and sit frequently throughout an eight-hour period.
- Must be able to use a telephone or headset equipment.
- Must be able to lift and move material weighing up to 20 lbs.
- Must be able to perform work at a computer terminal for 6-8 hours a day.
- Must be able to function in an environment with constant interruptions.
- Regular and predictable attendance at assigned work location is an essential function.
- All applicants must be currently authorized to work in the United States.
Skills
- Risk management
- Audit
- Compliance
- Governance
- Strategic planning
- Public administration
- Enterprise risk management
- Risk appetite
- Risk tolerance
- COSO ERM
- ISO 31000
- Analytical thinking
- Critical thinking
- Qualitative risk analysis
- Quantitative risk analysis
- Trend evaluation
- Data synthesis
- Organizational skills
- Project management
- Developing reports
- Developing dashboards
- Developing presentations
- Microsoft Office Suite (Excel, PowerPoint, SharePoint)
- Verbal communication
- Written communication
- Presentation skills
- Facilitation skills
- Influencing
- Collaboration
- Consensus building
- Working relationships
- Judgment
- Professionalism
- Initiative
- Continuous learning
Location
- Office environment
Work Type
- Hybrid
Experience Level
- 8 years of relevant experience
- 3 years of experience leading enterprise assessments, governance initiatives, and cross-functional business programs
- 2 years of management experience
Education Level
- Bachelor’s degree in risk management, business, economics, finance, public administration, management, or related field.
- Certified Risk Management Professional (CRMP) (Preferred)
- Certification in Risk Management Assurance (CRMA) (Preferred)
- Enterprise Risk Manager (ERM) (Preferred)
- International Certificate in Enterprise Risk Management (IRM) (Preferred)
- Financial Risk Manager (FRM) (Preferred)
About the Company
- CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees.
- CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.
Equal Opportunity
- We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws.