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About the Role
Concerned Dental Care of Westchester is seeking an enthusiastic, dependable, and personable Front Desk Receptionist to join their welcoming team. This role is ideal for individuals with a background in customer service, hospitality, retail, or office administration, offering training for motivated learners.
Responsibilities
- Greet patients warmly and ensure they feel comfortable.
- Manage incoming calls, address questions, and schedule patient appointments.
- Assist patients with check-in and check-out processes, including form completion and information updates.
- Maintain accurate patient records, perform data entry, and support daily front office operations.
- Process patient payments and explain basic billing information and financial arrangements.
- Collaborate with clinical and administrative staff to ensure smooth office operations.
- Learn dental terminology, insurance processes, and practice management software (Denticon).
Requirements
- High school diploma or equivalent required.
- Previous customer service, retail, hospitality, or administrative experience preferred.
- Dental or medical front desk experience is a plus, but not required.
- Willingness to learn dental software, scheduling, and insurance procedures.
Skills
- Friendly, professional, and welcoming personality.
- Excellent customer service skills.
- Clear and confident communication (in person and phone).
- Organizational skills.
- Dependability.
- Detail-oriented.
- Ability to multitask.
- Computer proficiency.
- Ability to learn new systems.
- Ability to work well in a busy, team-oriented environment.
- Eagerness to learn.
- Openness to feedback.
Location
- Yonkers, NY
Work Type
- Full-Time
- No Late Nights
Experience Level
- Based on experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18-20 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability coverage
- Insurance benefits available after 30 days
- Generous Paid Time Off (3 weeks)
- 8 paid holidays for eligible full-time employees
- Career growth opportunities
- Mentorship
- Continuing education
- Advancement opportunities
About the Company
- Concerned Dental Care of Westchester is a modern, 11-operatory dental practice providing comprehensive dental services in a comfortable, patient-centered environment.
- The practice has a strong reputation in the Westchester community and focuses on building lasting patient relationships.
- The team works together to create a supportive environment for both patients and staff.
- Concerned Dental Care of Westchester is a proud affiliate of Affinity Dental Management.
Equal Opportunity
- Concerned Dental Care of Westchester is committed to a diverse and inclusive workforce.
- They encourage qualified candidates from all backgrounds to apply.
- All qualified applicants will be considered for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or any other characteristic protected by applicable law.