Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Program Support Specialist role.
Rezi rewrites your resume against Evergreen Health's job description. Free.
Tailor your resume to this Program Support Specialist role.
Rezi rewrites your resume against Evergreen Health's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Program Support Specialist posting at Evergreen Health — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Program Support Specialist posting at Evergreen Health — free, in seconds.
About the Role
The Program Support Specialist facilitates effective patient care through administrative support, medical provider and counselor support, and direct patient support duties, serving as a critical part of the multidisciplinary treatment team.
Responsibilities
- Serves as supplemental administrative support coverage for mental health programs, assisting patients and managing calls.
- Receives, processes, and triages patient intakes and referrals for Mental Health treatment.
- Works closely with program director and clinical staff to manage high-risk patients.
- Accurately schedules intake appointments.
- Provides telephone outreach and brief interventions to enhance patient motivation and show rate.
- Provides outreach to collateral contacts by telephone with patient’s family members and/or treatment providers.
Requirements
- Associate degree or a minimum of 2 years of experience in Behavioral Health program/service providing direct care or patient facing administrative support.
- Must possess experience working with diverse patient populations.
- Working knowledge of electronic medical records software (Medent).
- Knowledge of medical terminology.
- Prior authorization experience.
- Awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential.
Skills
- Bilingual preferred
- Desire to further professional development
Work Type
- Full-time
Experience Level
- Minimum of 2 years of experience in Behavioral Health program/services providing direct care or patient facing administrative support
Education Level
- Associate degree
Salary/Compensations
- The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate’s skills, relevant experience, educational background, internal equity, and market considerations.
Benefits
- Multiple comprehensive medical health insurance plans to choose from
- Dental and Vision coverage at no cost
- Paid Time Off package equaling up to 4 weeks in your first year
- 403b with a generous company match
- Paid parking or monthly metro pass
- Professional development opportunities
- Paid lunch breaks
About the Company
- At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression.
- We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.
Equal Opportunity
- Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.