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About the Role
Join Mattress Firm as a Sleep Expert and help customers find their dream mattress. This role focuses on creating an exceptional in-store experience, leveraging digital tools, and supporting a seamless omnichannel approach. Achieve your financial goals with uncapped commissions and a 401(k) match.
Responsibilities
- Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
- Execute selling programs with the use of digital tools and support a seamless omnichannel experience.
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
- Lift, push, or pull 50+ pounds.
Requirements
- Legal authorization to work in the United States without the need for sponsorship.
- Proof of eligibility to work in the United States is required.
Skills
- Sales
- Customer Relationship Management
- Social Media Marketing
- Product Knowledge
- Digital Tools
Location
- Elmont, NY
- Oceanside, NY
- Levittown, NY
- Merrick, NY
- Carle Place, NY
- Valley Stream, NY
- Massapequa Park, NY
- Farmingdale, NY
- New Hyde Park, NY
Work Type
- Full-time
- Onsite
Experience Level
- Entry Level
- Experienced
Salary/Compensations
- $75,000 - $85,000 per year
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
About the Company
- Helping people sleep well so they live well is at the core of what we do.
- Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Equal Opportunity
- EOE/Vet/Disability
- Diverse Candidates are Encouraged to Apply.
- Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.