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About the Role
Support employee benefit programs including HSAs, FSAs, and reimbursement accounts, while gaining hands-on experience in benefits administration, claims processing, customer service, and day-to-day operations. This role offers an opportunity for someone with administrative or customer service experience to build their career with a stable, employee-owned organization that offers room to grow.
Responsibilities
- Process HSA, FSA, and reimbursement claims accurately and efficiently
- Review and track claims, reimbursements, and account transactions
- Help members with questions about account balances, claim status, and benefit plans
- Assist users with online account access and basic troubleshooting
- Perform data entry and maintain accurate records and documentation
- Support incoming/outgoing mail and general office administration
- Handle sensitive information with confidentiality and follow privacy requirements
- Assist with special projects and opportunities to improve processes
Requirements
- 1+ years of administrative, office support, or customer service experience
- Comfortable using Microsoft Excel, Word, and Outlook
- Strong attention to detail and organizational skills
- Accurate and efficient data-entry skills
- Strong written and verbal communication
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Data entry
- Attention to detail
- Organizational skills
- Written communication
- Verbal communication
- Employee benefits
- HSAs
- FSAs
- Claims processing
- HR-related work
Location
- Glens Falls, NY
Work Type
- Contract to Hire
- Fully Onsite
- Standard Business Hours
Experience Level
- 1+ years of experience
Salary/Compensations
- $18.00 - $21.00/hr
Benefits
- Medical
- dental
- vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the Company
- Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.
- Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
- We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
- With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500.
- We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.
- AI helps assess applications and qualifications, but final decisions are made by our hiring team.
- By applying, you acknowledge and agree that your application may be reviewed using AI tools.