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About the Role
Humber River Health is seeking a Clerical Support Associate for the 4 West Inpatient Alternative Level of Care unit. This role is crucial in providing excellent reception, customer service, and patient record management within a dynamic healthcare environment.
Responsibilities
- Provides excellent reception/customer service, patient processing and maintenance of patient records.
- Includes registration of patients to the out-patient services.
- Includes booking/editing of patient appointments.
- Maintains/supports all clerical and communication functions in the out-patient services.
- Logging, maintaining and collection of statistics.
- Other related duties as required.
Requirements
- Must be a high school graduate or equivalent.
- Knowledge of medical terminology is required.
- Minimum of one-year full time recent clerical experience required, preferably in an out-patient health care setting.
- Computer skills required.
- Keyboarding 40 wpm required.
- Must have excellent communication skills, both verbal and written.
- Excellent customer service skills required.
- Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.
- Ability to work independently with minimum supervision, as well as in a team environment.
- Excellent attendance and discipline free record required.
Skills
- Medical terminology
- Computer skills
- Typing 40 wpm
- Verbal communication
- Written communication
- Customer service
- Organizational skills
- Ability to prioritize
- Ability to work with tight deadlines
- Ability to work with frequent interruptions
- Ability to work in emergency situations
- Ability to work independently
- Ability to work in a team environment
- Meditech computer experience (preferred)
- Community-wide scheduling experience (preferred)
Location
- Wilson Site
Work Type
- Temporary Part-time
- 8 hour day shifts
- Monday to Sunday
Experience Level
- Minimum of one-year full time recent clerical experience
Education Level
- High school graduate or equivalent
- Completed secretarial and medical terminology courses preferred
Salary/Compensations
- $29.966 - $31.016 per hour
About the Company
- Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area.
- The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers.
- Hennick Humber Hospital is North America’s first fully digital hospital.
- Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays.
- A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes.
- Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time.
- These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.
- This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers.
- Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence.
- With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.
- At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare, Today.
- We are proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc.
- We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement.
- We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Equal Opportunity
- Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
- Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.
- We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors.
- We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.
- As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
- Accommodations are available throughout the recruitment process and employment.