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About the Role
Humber River Health is seeking a Clerical Support Associate for its Paediatric Outpatient Clinic. This role is crucial for providing excellent reception and customer service, managing patient records, and supporting clerical functions within the clinic.
Responsibilities
- Provides excellent reception/customer service, patient processing and maintenance of patient records.
- Manages registration of patients to out-patient services.
- Books and edits patient appointments.
- Maintains and supports all clerical and communication functions in out-patient services.
- Logs, maintains, and collects statistics.
- Performs other related duties as required.
Requirements
- Must be a high school graduate or equivalent.
- Minimum of one-year full-time recent clerical experience required, preferably in an out-patient health care setting.
- Computer skills required.
- Keyboarding at 40 wpm required.
- Meditech computer experience is required.
- Community-wide scheduling experience required.
- Must have excellent communication skills, both verbal and written.
- Excellent customer service skills required.
- Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.
- Ability to work independently with minimum supervision, as well as in a team environment.
- Excellent attendance and discipline-free record required.
- An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.
Skills
- Medical terminology knowledge
- Computer skills
- Keyboarding 40 wpm
- Meditech
- Community-wide scheduling
- Excellent communication skills (verbal and written)
- Excellent customer service skills
- Excellent organizational skills
- Ability to prioritize workload
- Ability to work with tight deadlines
- Ability to work with frequent interruptions
- Ability to work in emergency situations
- Ability to work independently
- Ability to work in a team environment
Location
- Humber River Health, Willson Site
Work Type
- Temporary Part-time
Experience Level
- Minimum of one-year full time recent clerical experience
Education Level
- High school graduate or equivalent
- Completed secretarial and medical terminology courses preferred
Salary/Compensations
- $29.966 - $31.016 per hour
About the Company
- Humber River Health is a multi-site organization serving over 850,000 people in the northwest Greater Toronto Area.
- It is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital with Finch and Church campuses.
- The organization is supported by over 5,000 employees, approximately 800 physicians, and over 600 volunteers.
- Hennick Humber Hospital is North America’s first fully digital hospital, utilizing robotics and advanced technology to improve patient care.
- The digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems.
- Humber River Health is proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc.
- They support employees by providing evidence-based leadership and cultivating a culture that consistently wows with their unwavering commitment to staff, physician and volunteer engagement.
- They are dedicated to high-quality patient care and demonstrate values of compassion, professionalism, and respect.
Equal Opportunity
- Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
- They foster a culture where everyone feels respected, valued and empowered to contribute.
- They welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors.
- As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- They do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
- Accommodations are available throughout the recruitment process and employment.