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About the Role
Humber River Health is seeking a Clerical Support Associate for the 4 West Inpatient Alternative Level of Care unit. This role is crucial for providing excellent reception and customer service, managing patient records, and supporting clerical and communication functions within the outpatient services.
Responsibilities
- Provides excellent reception/customer service, patient processing and maintenance of patient records.
- Manages registration of patients to out-patient services.
- Books and edits patient appointments.
- Maintains and supports all clerical and communication functions in the out-patient services.
- Logs, maintains, and collects statistics.
- Performs other related duties as required.
Requirements
- Must be a high school graduate or equivalent.
- Knowledge of medical terminology is required.
- Minimum of one-year full-time recent clerical experience required, preferably in an out-patient health care setting.
- Computer skills required.
- Keyboarding at 40 wpm required.
- Must have excellent communication skills, both verbal and written.
- Excellent customer service skills required.
- Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.
- Ability to work independently with minimum supervision, as well as in a team environment.
- Excellent attendance and discipline-free record required.
Skills
- Medical terminology
- Computer skills
- Keyboarding 40 wpm
- Meditech computer experience (preferred)
- Community-wide scheduling experience (preferred)
- Excellent communication skills (verbal and written)
- Excellent customer service skills
- Excellent organizational skills
- Ability to prioritize workload
- Ability to work with tight deadlines
- Ability to work with frequent interruptions
- Ability to work in emergency situations
- Ability to work independently
- Ability to work in a team environment
Location
- Wilson Site
Work Type
- Temporary Full-time
Experience Level
- Minimum of one-year full-time recent clerical experience
Education Level
- High school graduate or equivalent
- Completed secretarial and medical terminology courses preferred
Salary/Compensations
- $29.984-$31.035 per hour
About the Company
- Humber River Health is a multi-site organization serving over 850,000 people in the northwest Greater Toronto Area. It is part of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital with Finch and Church campuses, supported by over 5,000 employees, approximately 800 physicians, and over 600 volunteers.
- Hennick Humber Hospital is North America’s first fully digital hospital, utilizing robotics and advanced technology to improve patient outcomes.
- The organization is proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc.
- Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
- They value lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
Equal Opportunity
- Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
- They foster a culture where everyone feels respected, valued and empowered to contribute.
- They welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors.
- As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- They do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
- Accommodations are available throughout the recruitment process and employment.