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About the Role
The Surgical Scheduler is responsible for coordinating and scheduling surgeries, ensuring all necessary pre-operative testing, documentation, and authorizations are obtained. This role involves close collaboration with patients, physicians, and surgical facilities to provide accurate and timely information and paperwork.
Responsibilities
- Coordinates and schedules surgeries and follow-up appointments.
- Interacts with patients, physicians, and staff to provide accurate and responsive information.
- Coordinates and routes all required paperwork to meet physician and facility requirements.
- Ensures efficient telephone communication.
- Follows all written protocols and procedures of the Clinic.
- Demonstrates courtesy and helpfulness toward patients and their families.
- Recognizes and responds appropriately to urgent/emergent situations per protocols.
- Establishes and maintains effective working relationships with physicians, staff, and management.
- Books surgeries based on physician volume, meeting standard turnaround times and submitting paperwork within designated timeframes.
- Identifies scheduling barriers and implements solutions to improve scheduling results.
- Verifies patient insurance coverage and obtains prior authorization when required.
- Follows established precautions and procedures for a safe work environment, adhering to policies regarding safety, confidentiality, and HIPPA guidelines.
Requirements
- High school diploma or equivalent required.
- Minimum of 1-2 years of surgical scheduling experience required.
- Knowledge of medical terminology required.
- Experience verifying insurance eligibility, referrals, and prior authorizations.
- Experience working with electronic medical record (EMR) systems (Epic preferred).
- Excellent organizational, multitasking, and time management skills.
- Strong verbal and written communication skills.
- Exceptional attention to detail and accuracy.
- Ability to work independently and collaboratively in a fast-paced healthcare environment.
Skills
- Medical terminology
- Insurance verification
- Prior authorization
- Electronic Medical Record (EMR) systems
- Epic
- Organizational skills
- Multitasking skills
- Time management skills
- Verbal communication skills
- Written communication skills
- Attention to detail
- Accuracy
- Independent work
- Collaborative work
Location
- In-person
Work Type
- Full-time
- In-person
Experience Level
- 1-2 years of surgical scheduling experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18.00–$22.00 per hour
Benefits
- 403(b) retirement plan with employer matching
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
About the Company
- UBMD Obstetrics & Gynecology is a healthcare organization.
Equal Opportunity
- University Gynecologists & Obstetricians is an Equal Employment Opportunity (EEO) employer.