Field Service Representative at Ecolab | Austin, TX, US | Rezi

Field Service Representative at Ecolab

Field Service Representative

Ecolab · Austin, TX, US

5 days ago

Field Service Representative

Ecolab · Austin, TX, US

6 days ago
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About the Role

Ecolab is seeking a Field Service Representative I to provide service and support for water treatment and disinfection systems. This role involves building customer relationships, delivering solutions, and ensuring operational performance and sustainability.

Responsibilities

  • Deliver expert service and support for cooling tower cleaning and water disinfection
  • Provide technical support and escalate complex challenges as needed
  • Build strong relationships with customers and promote best practices
  • Ensure full compliance with safety policies and procedures
  • Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
  • Provide technical support to customers; identifying and resolving customer pain points, escalating as required

Requirements

  • High school diploma or equivalent
  • 1 year of experience in water treatment or an industrial/mechanical environment
  • Position requires a current and valid Driver’s License with no restrictions
  • No immigration sponsorship available for this position
  • Lifting up to 50 pounds
  • Exposure to hot, cold, noisy, or dirty environments
  • Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Skills

  • Demonstrated mechanical aptitude
  • Experience in water treatment or specialty chemical industry
  • Familiarity with boilers, cooling towers, and wastewater treatment systems
  • Proficiency with Microsoft Office Suite

Location

  • Austin, TX

Work Type

  • Field Service
  • Full-time

Experience Level

  • 1 year of experience

Education Level

  • High school diploma or equivalent
  • Associate’s degree or trade school certification

Salary/Compensations

  • $45,200-$67,800

Benefits

  • Comprehensive benefits package including medical, dental, vision
  • Matching 401K
  • Company-paid pension
  • Stock purchase plan
  • Paid parental leave
  • Select discounted childcare resources

About the Company

  • Ecolab prioritizes a talent-first philosophy, creating a capable and diverse team to excel at nearly three million customer sites.
  • Building on a century of innovation, Ecolab's associates help deliver science-based solutions, data-driven insights, and world-class service.
  • Ecolab advances food safety, maintains clean and safe environments, and optimizes water and energy use.
  • Ecolab improves operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality, and industrial markets in over 170 countries.
  • Ecolab's solutions enhance operational efficiency, contribute to sustainability and public health, and make a positive impact on the world.
  • Ecolab is committed to eliminating unnecessary complexities and embracing a beginner's mindset to stay ahead in a rapidly changing world.

Equal Opportunity

  • Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
  • Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws.