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About the Role
The Technologist Assistant will provide assistance to technologists, ensuring an on-time schedule and maintaining an orderly diagnostic imaging scanning area. This role supports Mammography and Ultrasound Techs at the Williamsville center.
Responsibilities
- Demonstrates company values in daily activities.
- Greets and escorts patients to the changing room and explains the procedure.
- Provides pre-exam screening and instructions.
- Assists patients on and/or off the table as requested by the technologist.
- Supports technologists during scans and contrast administration.
- Manages post-scan patient hand-off.
- Ensures an efficient, friendly, and smooth patient experience.
- Ensures smooth patient throughput across all modalities.
- Monitors center modality schedules.
- Adjusts patient schedules and informs technologists of changes.
- Prepares and sets up rooms between patients.
- Helps technologists stay on time by preparing the next patient.
- Provides front-end coverage as needed.
- Attends trainings to stay updated on best practices and certifications.
- Completes other assigned tasks and projects.
Requirements
- Knowledge of and adherence to company policies and protocols.
- Knowledge of and adherence to HIPAA and safety guidelines.
- Knowledge of cross-sectional anatomy.
- Knowledge of and adherence to ALARA principles.
- Knowledge of basic computer skills.
- Skill in organizing and prioritizing work.
- Skill in written and verbal communication.
- Ability to work independently and in a team environment.
- Ability to work in a fast-paced environment and meet deadlines.
- Ability to be flexible and adaptable to constant change.
- Ability to handle details with accuracy.
- Ability to manage schedules to ensure work completion.
- Ability to deliver high-quality customer service with integrity and compassion.
- Ability to resolve service recovery issues and escalate when necessary.
- Ability to convey complex subject matter clearly.
- Ability to remain calm in difficult situations.
- Heavy lifting: up to 100 lbs. maximum with frequent lifting and/or carrying objects weighing up to 50 lbs.
- Must be able to stand, stoop, lift, and walk without restrictions.
- Requires computer-related activities for extended periods.
- Requires the ability to see, hear, speak, write, and key.
Skills
- Basic computer skills
- Organizing and prioritizing work
- Written communication
- Verbal communication
- Customer service
- Medical terminology
Location
- Williamsville
Work Type
- Full-time
- Days
- Evenings
- Occasional Saturday availability
Experience Level
- 12 months previous experience in diagnostic radiology or other imaging modality preferred
- Previous patient care/medical care role preferred
Education Level
- High School Diploma or equivalent required
- Radiology Technology student preferred
Salary/Compensations
- Competitive hourly rate
Benefits
- Medical/Dental/Vision benefits the 1st of the month following start date
- 401K with Profit Sharing beginning day 1 of employment
- Vacation and PTO days on an accrual basis
- 6 paid holidays
- 4 hours of paid community service or volunteer hours a year
- Annual bonus opportunity
- Annual reviews for merit increases
- Work Life Balance-NO On-call or Over Nights
- Beautiful spa-like work environment
- Opportunity to learn and grow career within Windsong
- Stable organization with a great reputation in WNY
About the Company
- A diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet.
- Stable organization with a great reputation in WNY.
Equal Opportunity
- Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law.
- The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws.
- Some benefits listed are dependent on employment status (ex. Full-Time, Part-Time) and/or number of hours worked.