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About the Role
Lead customer projects from order entry through final closeout, ensuring successful execution, customer satisfaction, and financial performance. Manage medium to large projects supporting Schneider Electric Square D solutions, working closely with customers, sales teams, manufacturing facilities, vendors, and internal stakeholders to deliver projects on time, within budget, and aligned with customer requirements.
Responsibilities
- Lead end-to-end execution of customer projects, managing all phases including initiation, planning, execution, monitoring, and closeout.
- Serve as the primary customer contact following project award, validating purchase orders, specifications, drawings, bill of materials, and project requirements.
- Manage projects ranging from approximately $150K to $10M across commercial, industrial, infrastructure, government, education, and water/wastewater markets.
- Develop and maintain project schedules, proactively communicating milestones, risks, and status updates to customers and stakeholders.
- Coordinate with manufacturing facilities, suppliers, field services teams, and third-party vendors to ensure successful project delivery.
- Monitor project performance throughout the lifecycle, including task completion, schedule adherence, issue resolution, and customer satisfaction.
- Lead project kickoffs and facilitate communication among customers, sales teams, operations, engineering, and support organizations.
- Manage project financials, including cost tracking, forecasting, change management, and reconciliation activities.
- Support project closeout activities, ensuring successful equipment delivery, installation, startup, training, and customer acceptance.
- Apply technical aptitude to review project documentation, drawings, specifications, and product applications while identifying opportunities to deliver additional customer value.
- Build strong customer relationships through proactive communication, problem resolution, and a commitment to successful project outcomes.
Requirements
- Bachelor's degree or equivalent professional experience required; engineering degree is not required.
- Proven experience managing customer-facing projects with direct ownership of schedules, deliverables, financials, and stakeholder communication.
- Experience in construction, manufacturing, industrial, electrical, infrastructure, engineering, or related project environments preferred.
- Ability to work independently while collaborating across cross-functional teams and external partners.
- Strong problem-solving, organizational, and time-management skills.
- Experience reviewing technical documentation, project drawings, and specifications.
- Proficiency with Microsoft Office applications, including Excel, and other project management tools.
- PMP, CAPM, or other project management certifications are a plus but not required.
- Military leadership experience or participation in SkillBridge programs is highly valued.
- Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and customer focus.
Skills
- Project Management – experienced level; leading customer projects from award through closeout while balancing schedule, cost, scope, and quality.
- Communication – advanced level; effectively engaging customers, vendors, manufacturing teams, and internal stakeholders.
- Organization & Prioritization – advanced level; managing multiple projects and competing priorities simultaneously.
- Customer Orientation – advanced level; building trusted relationships and delivering exceptional customer experiences.
- Critical Thinking – advanced level; evaluating project challenges and implementing practical solutions.
- Analytical Thinking – intermediate level; assessing project performance, financials, risks, and resource requirements.
- Decision Making – intermediate level; making informed judgments in dynamic project environments.
- Technical Aptitude – intermediate level; interpreting drawings, specifications, and technical project documentation.
- Operational Excellence – intermediate level; driving efficiency while maintaining quality, safety, and compliance standards.
Location
- U.S. based
Work Type
- Full-time
Experience Level
- Experienced level
- Intermediate level
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- USD 86,400 - USD 129,600 per year
Benefits
- Medical (with member reward points)
- Dental
- Vision
- Basic life insurance
- Benefit Bucks
- Flexible work arrangements
- Paid family leaves
- Well-being programs
- 12 holidays per year
- 15 days of paid time off per year
- Company share ownership
- 401(k) with match
- Performance discussions
- Global opportunities
- Schneider Career Hub
- Learning platforms like Coursera
- Recognition
- Volunteer leave
- Programs with the Schneider Electric Foundation
- Youth education initiatives
- Military leave benefits
About the Company
- €40 billion global revenue
- +9% organic growth
- 150 000+ employees in 100+ countries
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
- We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.
- We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
- At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
- Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Equal Opportunity
- Schneider Electric is an Equal Opportunity Employer.
- It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.