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About the Role
The Senior Director, Design owns the design infrastructure that makes RTR's platform work, leading the in-house design function and ensuring the quality, coherence, and performance of design across the customer-facing platform. This role is central to making RTR's ambitions of a customer-led fashion service platform a reality.
Responsibilities
- Own RTR's design systems and visual language implementation across site, app, email, and internal tools, in coordination with Brand Creative.
- Lead end-to-end UX and product design for the customer-facing platform, integrating AI tools to drive efficiency and quality.
- Drive the product design track for AI-enabled initiatives, including AI-powered discovery, fit recommendations, and PDP design.
- Build and develop a high-performing, multi-disciplinary design team.
- Establish and maintain design quality standards and review processes.
- Partner with Product, Engineering, and Channel Revenue on roadmap planning, sprint reviews, and product decisions.
- Collaborate with Brand Creative on translating brand-level design direction to platform-level implementation.
- Manage design vendors, tools, and operational infrastructure.
- Represent design's strategic perspective to leadership, articulating design's impact on business outcomes.
Requirements
- 10+ years of design experience with demonstrated leadership of multi-disciplinary design teams.
- Experience building or significantly evolving a design system in a consumer-facing product environment.
- Strong product design instincts and experience designing for complex user journeys, checkout flows, personalization experiences, and discovery surfaces.
- Understanding of how AI is changing product design and experience integration.
- Skilled cross-functional partner, comfortable working with product managers, engineers, and brand leaders.
- Experience building and scaling design organizations, including developing direct reports, establishing team structures, and creating career frameworks.
- Ability to bring clarity and structure to ambiguous situations, define design problems, align stakeholders, and lead execution.
- Experience in fashion, retail, or a direct-to-consumer platform is a strong plus.
- Ability to protect quality while moving at speed in a high-stakes, fast-moving environment.
Skills
- Design Systems
- Visual Language Implementation
- UX Design
- Product Design
- AI Integration
- Team Leadership
- Cross-functional Collaboration
- Stakeholder Management
- Vendor Management
Location
- Office-centric work with option for remote Fridays
Work Type
- Hybrid
Experience Level
- Senior Director
- 10+ years of design experience
Salary/Compensations
- $207,692 - $270,000
Benefits
- Paid Time Off (vacation, bereavement, family sick leave)
- Comprehensive health, vision, dental, FSA, and dependent care from day 1
- 401(k) match
- Exclusive employee subscription and rental discounts
- Universal Paid Parental Leave for both parents + flexible return to work program
- Paid Sabbatical after 5 years of continuous service
- Company-wide events and outings
About the Company
- Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud.
- Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day.
- As the ultimate destination for circular fashion, the brand offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership.
- RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation.
- RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.
Equal Opportunity
- Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.