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About the Role
Angle House Chingford is seeking a friendly and motivated Dental Receptionist & Oral Surgery Coordinator to join their team. This varied role combines front-of-house duties with coordinating oral surgery referrals and appointments, ensuring a welcoming patient experience and efficient practice operations.
Responsibilities
- Welcome patients, check them in and ensure they feel comfortable and supported.
- Manage appointments, cancellations, reminders and patient flow, ensuring diaries are organised efficiently.
- Take ownership of oral surgery referrals, ensuring they are followed up promptly and progressed to booked appointments.
- Proactively contact patients with outstanding referrals to arrange appointments and help maintain a full oral surgery diary.
- Liaise with patients and the clinical team to coordinate oral surgery appointments and ensure the necessary arrangements are in place.
- Handle telephone calls, emails and patient enquiries professionally and efficiently.
- Maintain accurate patient records and ensure information is handled confidentially.
- Support the clinical team with day-to-day administrative tasks.
- Complete daily cashing up and banking procedures.
Requirements
- Excellent communication and interpersonal skills, with a friendly and professional approach.
- Strong organisational skills and attention to detail.
- A proactive approach, with the confidence to follow up outstanding referrals and take ownership of appointment coordination.
- The ability to multitask, prioritise and remain calm in a busy practice.
- Confidence communicating with patients and the clinical team to secure appointments and resolve queries.
- Experience with daily cashing up and banking.
- A patient-centred mindset and a positive attitude.
Skills
- Patient care
- Appointment coordination
- Referral management
- Communication
- Interpersonal skills
- Organisation
- Attention to detail
- Proactive
- Multitasking
- Prioritisation
- Calm under pressure
- Administrative tasks
- Cashing up
- Banking
Location
- Chingford
Work Type
- Full-time
- 40 hours per week
Benefits
- Discounted orthodontic treatment
- Contribution to eye care
- Performance-based bonus scheme
- Private medical cover after first year of service
- Welcoming, positive working environment
- Friendly, supportive team culture
- Ongoing training and professional development opportunities
- Enhanced pension scheme after two years of service
- Team social events
- Healthy work–life balance
About the Company
- Angle House Chingford is a dental practice.