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About the Role
Project Managers work closely with teams across the business including operations, client services, strategy, social media management and creative. You’ll play a crucial role in managing project plans and timelines, reporting on commercials, collaborating with resource management and implementing ways of working.
Responsibilities
- Manage the account operations and the day-to-day requirements of clients, including building timelines and project plans, implementing ways of working, managing project profitability, and managing resource requirements.
- Proactively foresee commercial & operational challenges and escalate to key stakeholders, sharing recommendations for solutions.
- Support administration and management of Projects in agency-management software (Productive).
- Ensure project setup is accurate, managed efficiently, and reported on regularly.
- Ensure timesheets are updated weekly and report on progress with recommendations for improvement.
- Develop and maintain collaborative relationships with account teams to ensure seamless project delivery.
- Clearly articulate project plans to team members and clients.
Requirements
- 2+ years of experience as a Project Manager in social media (agency-side preferable).
- Brilliantly personable with strong communication skills and ability to handle challenges with charm.
- Highly organized with the ability to manage multiple deadlines in a fast-paced environment.
- Fascination with brands, their marketing strategies, and social media usage.
- Curiosity about the digital world and its potential.
- Pride in work and a meticulous approach to delivery.
- Real drive and ambition, passion, confidence in adapting to change, and a proactive self-starter mindset.
- Internal candidates may be considered.
Skills
- Project Management
- Client Services
- Strategy
- Social Media Management
- Creative Collaboration
- Commercial Reporting
- Resource Management
- Agency Management Software (Productive)
- Communication
- Organization
- Brand Marketing
- Social Media Marketing
Location
- London, UK
Work Type
- Hybrid Working
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- £45,000 to £52,000
About the Company
- Born Social is a social-first creative agency that brings brand building into the social era, with a track record of delivering transformation for iconic brands.
- Backed by a B-Corp certified business, consistently recognised as one of the best places to work.
- Born Social is part of Croud, a global, full service media, creative and data agency operating as a scaled network of Intelligent, Creative Specialists.
- Our creative mantra is 'No Grit No Pearl', believing the best work is shaped through commitment, care, and perseverance.
- Our values include: See Challenge as Opportunity, Say It Simply, Do What You Say, Make Each Other Better, and Consciously Contribute.
Equal Opportunity
- As an equal opportunities employer, we believe in the power of an inclusive and representative team.
- We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status.
- We go further than complying with the Equality Act, taking pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.