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About the Role
Another Star is seeking a proactive and curious hotel maintenance engineer to transition the maintenance organization from reactive to preventive. This role is crucial for ensuring guest satisfaction through well-maintained hotel facilities.
Responsibilities
- Ensure rooms are functional and undamaged for guest satisfaction.
- Communicate room availability status to the hotel team.
- Provide technical support to the hotel team.
- Be available on-call for emergencies.
- Manage and coordinate third-party subcontractors for preventative maintenance.
- Serve as the primary contact for building installation issues.
- Contribute to hotel safety by executing water and fire risk assessments.
- Update the hotel team and supporting software on task status.
Requirements
- Skilled all-round technical assistant with basic knowledge of electrical, mechanical, and plumbing systems.
- Ability to work independently.
- Basic computer software proficiency (email, excel, word) with a willingness to learn new programs.
- Good communication and writing skills in English.
- Eagerness to learn and develop professionally.
- Willingness to work outside standard hours ('No 9 to 5 mentality').
- Proactive and enthusiastic attitude.
- Ability to collaborate effectively within a team.
- Passion for the work performed.
Skills
- Electrical systems
- Mechanical systems
- Plumbing systems
- Computer software (email, excel, word)
- Communication
- Problem-solving
Location
- UK, London
Work Type
- Permanent - Full Time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- £3,300 / month
Benefits
- Discounted hotel nights (citizenM experience nights, Marriott hotels).
- Personal and professional development opportunities.
- Provision of the latest tech devices and necessary tools.
- Flexible public holidays.
- Employee assistance program.
- Team days and social events.
- Travel allowance of £150 net/month for business travel.
About the Company
- Another Star is focused on enhancing guest satisfaction through well-maintained hotels.
- The company aims to transform maintenance organizations from reactive to preventive.