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About the Role
The Server is responsible for taking orders, inquiring about food allergies, providing information about specials, and conducting timely food and beverage service while monitoring guests’ dining experience. This role involves interacting with guests, employees, and supervisors in a polite and courteous manner.
Responsibilities
- Presents menus, answers questions, and makes suggestions for all food and beverage items.
- Informs guests of all food and beverage specials, with prices.
- Solicits any allergy or dietary restrictions from each guest.
- Accurately enters all orders into the POS system and follows proper cash/payment card procedures.
- Ensures the timely delivery of all food and beverage to the guests.
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Protects establishment, guests, and employees by adhering to Department of Health and company sanitation standards.
- Accurately completes all end-of-shift financial procedures.
- Communicates the needs of the guests to Front-of-House and Back-of-House support staff, managers, and chefs.
- Properly sets up floor and performs other opening/closing procedures as directed by management.
- Performs opening, closing, and side-work.
- Reports all breakage and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Updates knowledge by participating in staff training opportunities.
- Maintains general cleanliness of assigned stations and the entire venue.
- Anticipates and accommodates the needs of the guests while providing professional and exceptional service to ensure guest satisfaction.
Requirements
- Previous hospitality experience in a high-volume restaurant/lounge.
- Must be able to stand, lift, and bend for extended periods of time.
- Must be able to bend and lift up to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, brunch, evenings, weekends, and holidays.
Skills
- In-depth knowledge of all food and beverage menus and the company.
- Professional and positive attitude.
- Teamwork and support for all employees.
- Professional appearance standards.
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Previous hospitality experience
Salary/Compensations
- $17.00 - $17.00Hourly
Benefits
- Health, Dental, and Vision insurance
- Competitive Pay
About the Company
- Carver Road Hospitality, an award-winning hospitality group recognized for its exceptional dining destinations, innovative culinary concepts, world-class cocktail programs, and elevated guest experiences.
- Located in the heart of Midtown Manhattan's iconic Broadway Theater District, our collection of acclaimed destinations includes Carversteak New York City, Rosevale Cocktail Room, and Starchild Rooftop.
- Situated within the CIVILIAN Hotel, these distinctive venues feature stunning interiors designed by the internationally renowned Rockwell Group, seamlessly blending sophisticated design, culinary innovation, exceptional service, and the unmistakable energy of New York City.
- Each of our concepts offers a unique hospitality experience, from the refined steakhouse dining and contemporary elegance of Carversteak, to the intimate, cocktail-driven atmosphere of Rosevale Cocktail Room, and the vibrant, elevated rooftop experience of Starchild.
- Together, these destinations represent our commitment to creating memorable experiences that go beyond traditional dining and nightlife.
- At Carver Road Hospitality, we believe exceptional hospitality begins with exceptional people.
- Our culture is built on creativity, collaboration, attention to detail, and a genuine passion for taking care of our guests and one another.
- We pride ourselves on fostering an environment where talented individuals can grow professionally, contribute their ideas, and become part of a team dedicated to setting new standards in hospitality.
- We are looking for motivated, dynamic, and hospitality-driven individuals who take pride in their craft, thrive in fast-paced environments, and share our dedication to delivering extraordinary guest experiences.
- Whether behind the scenes or on the dining room floor, every team member plays an essential role in bringing our brands to life.
- Join an award-winning hospitality group and become part of a team shaping some of New York City's most exciting dining, cocktail, and nightlife destinations.
- We look forward to welcoming the next generation of hospitality talent to the Carver Road Hospitality family.
Equal Opportunity
- We are an equal opportunity employer and value diversity and inclusion.