Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this French Speaking Security Manager Assistance role.

Rezi rewrites your resume against International SOS's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the French Speaking Security Manager Assistance posting at International SOS — free, in seconds.

About the Role

The French Speaking Security Manager, Assistance (SMA) is responsible for delivering professional security assistance services for International SOS clients. This includes managing security cases, providing guidance, and aligning with global standards under the direction of the Security Director, Assistance. The role involves collaboration with various teams to integrate security risk assessments into responses and action plans, as well as updating operational processes and training Security Specialists.

Responsibilities

Receive and scope client requests and formulate professional and effective solutions.
Lead the security case function on a rostered basis, driving security case management.
Deliver high-quality, bespoke, verbal and written security risk assessments tailored to a client's profile and itinerary, escalating to senior management as required.
Ensure operational planning and case management guidance aligns with International SOS' intelligence assessments and analytical position.
Provide dynamic case management direction to the Security Specialist Assistance team.
Maintain a diverse network of security providers and hotels for case management, developing action plans.
Coordinate with all global security teams for case management progression.
Align International SOS’ operational posture and planning with the geo-political outlook.
Work closely with the Quality Management team to ensure quality assurance for case management.
Ensure timely and accurate case direction and transmission through documentation in in-house systems.
Oversee functional feedback to Security Specialist Assistance deliverables, enhancing risk management and security best practices.
Develop and deliver training to build capabilities in security risk management and assistance operations.
Enhance International SOS’ security assistance capabilities by contributing to functional projects.
Travel to locations as needed to assess security conditions, evaluate provider capabilities and expand the network of intelligence and assistance contacts.
Participate in the regional on-call security roster.
Take ownership for complex assistance case progression, ensuring successful outcomes for clients.
Support regional and global escalations by preparing Party Lines, Crisis Management Team briefings and managing crisis-related Requests for Assistance.
Deploy as part of, or lead, an Incident Management Team during crisis events.
Support the maintenance and development of the Global and local knowledge databases.
Deliver safety and security consulting and trainings and workshops as required.
Support client-specific security assistance consultancy tasks.
Assist Sales and Marketing teams by articulating International SOS services and providing functional expertise during client-facing forums.
Complete competency-based training as prioritized by management.
Pursue additional training related to security assistance as agreed with line management.

Requirements

Expert knowledge of geo-political and security landscape.
Expert written and verbal communication skills in French and English.
Expertise in conducting profile-specific security risk assessments.
Extensive knowledge of security risk management best practices across diverse risk environments.
Expertise in planning, coordinating and delivery of security operations.
Ability to critically analyse multiple streams of security, logistics and threat-based information under pressure and produce actionable plans.
Proficient in providing others with a clear direction, supervising and giving feedback.
Proficient stakeholder management skills.
Proficient understanding of International SOS business, its clients and the markets in which it they operate in.
Typically 6 years + experience in security operations delivery and planning, including deployment in challenging environments across public, private, or nonprofit sectors.
Typically 5 years of people supervision experience.
Strong experience in writing for senior management and decision-makers.
Strong Microsoft Office Suite including MS Teams, CoPilot and OneDrive.
Degree or equivalent professional training in security studies, war studies, international politics, international relations, or a related field.
Accreditation from a regionally recognized security or risk management body.

Skills

Security risk management
Security case delivery
Operational planning
Intelligence assessments
Crisis management
Stakeholder management
Microsoft Office Suite
MS Teams
CoPilot
OneDrive

Location

90 countries

Work Type

Full-time
Occasional travel
On-call rota

Experience Level

6+ years in security operations delivery and planning
5 years of people supervision experience

Education Level

Degree or equivalent professional training in security studies, war studies, international politics, international relations, or a related field.
Accreditation from a regionally recognized security or risk management body.

About the Company

At International SOS, we are in the business of protecting and saving lives.
For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide.
With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.
International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages