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About the Role
Leverage deep knowledge in consulting methodologies and enterprise software systems to inspire customer confidence and drive adoption and services revenue. Work closely with Account Executives, Account Managers, and Customer Success Engineers to increase the salability of Procore's service offerings and transform customer processes into technology-delivered, high-impact business solutions.
Responsibilities
- Position Procore's Professional Services offerings through value-based selling by tailoring recommended services to customer needs and outcomes.
- Generate and approve the scope and cost of professional services engagements to ensure financial and operational alignment.
- Create Statements of Work (SOWs) and Amendments by acting as a technical expert for both customers and internal teams.
- Collaborate with Services Delivery partners to co-scope engagements, ensuring alignment on solution design and successful delivery.
- Propose solutions that transform the business and organizational culture of prospective customers by highlighting specific service benefits.
- Assist Sales teams on new business opportunities by building proposals for RFPs and designing custom service solutions.
- Drive customer satisfaction by working closely with clients during the sales cycle to ensure their business needs are addressed.
- Lead cross-functional initiatives with Product, Engineering, and Marketing to improve service offerings and support methods.
Requirements
- 3+ years of enterprise software implementation or scoping experience.
- Proven experience in technology consulting, project management, or customer management within a Professional Services environment.
- Demonstrated ability to define systems strategy, develop requirements, and implement solutions using waterfall and agile methodologies.
- Strong background in sales activities such as prescribing services for upselling, cross-selling, or drafting complex SOWs.
- Excellent business and technical presentation skills with the ability to build relationships across all levels of management.
- Experience responding to Requests for Proposals (RFPs) and a strong proficiency in technical writing.
- Strategic thinker with the ability to make guided decisions, work collaboratively with third-party service providers, and execute tasks with limited supervision.
Skills
- Consulting methodologies
- Enterprise software systems
- Technology consulting
- Project management
- Strategic thinking
- Technical writing
Location
- Carpinteria, CA
- Austin, TX
- Tampa, FL
- US Remote
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- Bachelor's degree or equivalent education level
Salary/Compensations
- Base Pay Range: 71,120.00 - 97,790.00 USD Annual
- On Target Earning Range: 101,600.00 - 139,700.00 USD Annual
- This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation.
About the Company
- Procore Technologies is the leading technology partner for every stage of construction.
- We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights.
- For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together.
Equal Opportunity
- For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
- A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.