Customer Delivery Driver - Greenford CFC at Tesco | GB | Rezi

Customer Delivery Driver - Greenford CFC at Tesco

Customer Delivery Driver - Greenford CFC

Tesco · GB

5 days ago

Customer Delivery Driver - Greenford CFC

Tesco · GB

5 days ago
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About the Role

As the face of Tesco on the road, you will deliver products to customers' homes, providing excellent service with a smile. This role is hands-on, physical, and varied, offering the opportunity to be your own boss while having the support of a team. We welcome individuals seeking flexibility, job stability, or a career change.

Responsibilities

  • Ensuring the van and trays are clean, tidy, and organized.
  • Maintaining a clean and tidy back yard, free of rubbish, and picking up litter.
  • Washing trays as part of the tray wash process.
  • Loading the van and checking its roadworthiness.
  • Communicating with customers about order changes, including short codes and substitutions, and offering refunds.
  • Handling products and deliveries with care.
  • Explaining to customers that they will not be charged extra for substitutions.
  • Delivering within the customer's specified time slot.
  • Calling customers if arriving early.
  • Contacting the store or center if running 30 or more minutes late.

Requirements

  • Build relationships with colleagues to create team spirit and improve the store for customers.
  • Be warm and welcoming in interactions with customers and colleagues, understanding customer needs and expressing gratitude.
  • Respond quickly to changing customer needs and embrace in-store changes.
  • Be energetic and driven to exceed expectations, balancing work and home life.
  • Share ideas with management and colleagues for store improvement.
  • Hold a UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
  • Adhere to GB Domestic Driving Rules.
  • Be over 18 years old if the role requires working before 6:15 am or after 9:45 pm, or involves working in specific areas like the warehouse, beers, wines & spirits, counters, bakery, or driving roles.

Location

  • London

Work Type

  • Temporary
  • Full-time

Salary/Compensations

  • £14.18 per hour
  • £15.45 per hour for stores inside the M25

Benefits

  • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
  • Flexible working requests from day one.
  • 10% off and 15% at pay day weekends with Colleague Clubcard, saving up to £2,000 annually.
  • Free wellbeing services with a range of resources.
  • Life cover of five times pay.
  • Award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit individual needs, including discounts, shares, and cycle to work schemes.
  • Uniform provided.
  • Policies to support colleagues through life's moments.
  • Access to colleague networks for networking and support.
  • Minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12).

About the Company

  • Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move.
  • Our core purpose is ‘Serving our customers, communities and planet a little better every day’.
  • We act as a responsible and sustainable business for all stakeholders, communities, and the planet.
  • Visit www.tescoplc.com for more information.

Equal Opportunity

  • Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
  • We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working.
  • We’re proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
  • Tesco will only recruit individuals who have passed the school leaver’s age.
  • We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.