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About the Role
Kitchen Stuff Plus is an award-winning Canadian retailer of modern, unique, and affordable home solutions. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer.
Responsibilities
- Supervise and direct sales floor operations in customer service, merchandising, housekeeping, shipping/receiving, and health & safety.
- Manage and delegate tasks to Associates, providing support to drive productivity and achieve service and sales goals.
- Mentor and guide Associates to ensure they are well-trained and capable of performing assigned tasks and providing service.
- Provide exceptional and responsive customer service while achieving sales and conversion goals.
- Evaluate and continuously improve service quality; investigate, resolve, and escalate customer matters.
- Maintain knowledge of product selection, location, features, benefits, and in-store promotions.
- Ensure accuracy in all transactions, inventory, and store procedures.
- Supervise and direct shipping and receiving operations.
- Perform other assigned directives.
Requirements
- Computer skills; ability to learn technological systems with ease.
- Leadership skills and ability to make decisions under pressure.
- Strong problem-solving aptitude.
- Availability must include extended days, evenings, and weekends.
- Work additional shifts during peak holiday season.
- Flexibility to transfer to other store locations as needed.
- Ability to lift up to 40lbs.
- Ability to use a ladder up to 10 feet.
- Ability to stand/walk for 8 hours.
Skills
- Customer service
- Merchandising
- Housekeeping
- Shipping and receiving
- Health and safety
- Leadership
- Problem-solving
- Computer skills
Location
- Retail Store, GTA
Work Type
- Part-time
- Full-time
Experience Level
- Shift Leader
Salary/Compensations
- $19.60 per hour
Benefits
- Fast-paced, dynamic, engaging work culture.
- Generous staff discount.
- Flexible work schedule.
- Ongoing training and development.
About the Company
- Kitchen Stuff Plus started in 1987 with the belief that customers deserve a value-added shopping experience.
- We provide incredible savings, superior selection, and exceptional service.
- We are proud to have loyal and enthusiastic customers.
- We are full of ideas to inspire you!
Equal Opportunity
- Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all.
- We value each employee’s uniqueness, which reflects the communities and customers we serve.
- Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code.
- Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact us and we will work together to meet your needs.