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About the Role
The AI Enablement Analyst drives the successful adoption, education, and governance of AI tools across the organization. This role designs and delivers training programs, develops documentation, and supports employees in maximizing AI technologies. The position fosters responsible AI usage, increases productivity, supports governance, and builds AI capability across global teams.
Responsibilities
- Develop and deliver AI onboarding, training, and enablement programs that drive adoption and business value.
- Create and maintain training materials, documentation, guides, FAQs, and self-service learning resources.
- Build new learning content and enhance existing materials to support employee learning and engagement.
- Serve as an AI subject matter expert, providing guidance on AI tools, best practices, and responsible usage.
- Partner with Product, Development, Marketing, and business leaders to support AI adoption initiatives.
- Facilitate virtual and in-person training sessions, workshops, and demonstrations.
- Develop and implement adoption strategies, tracking usage, engagement, and program effectiveness.
- Produce reports and insights on AI adoption, training outcomes, and key performance metrics for senior leadership.
- Coordinate AI champion networks and promote the sharing of successful use cases and best practices.
- Support AI governance activities, including documentation, policy adherence, and tool enablement.
- Manage multiple projects and priorities in a fast-paced environment.
- Collaborate with global teams and travel occasionally (approximately 10%) to support training and enablement initiatives.
Requirements
- Strong written, verbal, presentation, and facilitation skills with the ability to train diverse audiences.
- Hands-on experience using AI tools such as Claude, ChatGPT, Microsoft Copilot, GitHub Copilot, or similar technologies.
- Strong analytical skills with experience creating reports and interpreting usage data and metrics.
- Advanced proficiency in Microsoft Excel and data analysis.
- Experience developing training materials, educational content, or learning programs.
- Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
- Experience with SharePoint, Microsoft 365, Power BI, or similar business tools is considered an asset.
- Knowledge of privacy, compliance, or governance frameworks such as PIPEDA or GDPR is considered an asset.
- Basic scripting or automation experience using Python or similar technologies is considered an asset.
- Strong attention to detail and ability to handle confidential information with discretion and professionalism.
- Collaborative, proactive, and customer-focused approach with a commitment to continuous learning and improvement.
Skills
- AI tools (Claude, ChatGPT, Microsoft Copilot, GitHub Copilot)
- Microsoft Excel
- Data analysis
- Training material development
- Project management
- SharePoint
- Microsoft 365
- Power BI
- Python
- Privacy frameworks
- Compliance frameworks
- Governance frameworks
Location
- Canada
Work Type
- Hybrid
- Full-time
Experience Level
- Mid-level
Education Level
- Degree, diploma, or current enrollment in Computer Science, Information Systems, Business Technology, Education Technology, or a related field, or equivalent practical experience.
Salary/Compensations
- $65K - $75K
Benefits
- Internal and external training opportunities
- Competitive salaries
- Healthcare
- Pension
- Company discounts
- Wellness programs
- Paid days off to move house
- Paid days off to volunteer
About the Company
- Dye & Durham is a leading global provider of cloud-based software and technology solutions, offering critical information services and workflows.
- The company is focused on customer excellence and employee growth.
- It serves major law firms, financial service institutions, and government organizations in Canada, the UK, Ireland, South Africa, and Australia.
Equal Opportunity
- We ask how tomorrow can be better than today.
- We are passionate about solving our customer's challenges.
- Our ideas break boundaries.
- We value different perspectives and encourage dialogue.
- We take ownership and celebrate together.