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About the Role
The Development Officer, Annual Giving & Donor Relations coordinates and delivers the hospice’s day-to-day annual fundraising and donor relations activities. This role builds philanthropic support to cover operational costs and fund specific needs.
Responsibilities
- Develop and manage the annual giving donor pipeline, encouraging first gifts, repeat gifts, monthly commitments, renewed support and increased giving.
- Build respectful relationships with individuals and families connected to the hospice.
- Plan and deliver direct mail and digital fundraising appeals.
- Cultivate, solicit and steward corporate donations.
- Secure in-kind goods, donated services and negotiated discounts.
- Cultivate and steward third-party event organizers.
- Coordinate approved lottery activities.
- Research and prepare operating and program grant applications.
- Coordinate timely acknowledgements, recognition, impact updates and responses to donor inquiries.
- Identify donors with the interest and capacity for major or legacy gifts and coordinate transition to the Director.
- Monitor revenue, expenses, net proceeds, donor retention, acquisition, renewals and upgrades; provide forecasts and recommendations.
- Develop and deliver an annual work plan with agreed revenue, donor development and stewardship objectives.
Requirements
- University degree or college diploma in fundraising, business, marketing, communications, nonprofit management or a related discipline; equivalent relevant experience considered.
- Minimum 3–5 years of progressive fundraising experience, including direct responsibility for annual giving, donor cultivation, solicitation and stewardship.
- Demonstrated success securing individual and corporate donations, renewing donor support and increasing giving.
- Demonstrated success achieving fundraising revenue targets and managing annual giving activities, including direct mail, monthly giving, memorial donations and corporate contributions.
- Demonstrated experience managing donor relationships, including acquisition, retention, renewal, solicitation and stewardship.
- Healthcare, hospice, hospital foundation or other mission-driven nonprofit experience preferred.
- Proficiency with Donor Perfect or a comparable donor database; accurate contact reporting, moves management and prospect tracking.
- Experience working with senior leaders, Board members, volunteers and donors, including sensitive conversations about grief and end-of-life care.
Skills
- Fundraising
- Annual giving
- Donor cultivation
- Donor solicitation
- Donor stewardship
- Direct mail
- Digital fundraising
- Corporate donations
- In-kind donations
- Third-party events
- Lottery activities
- Grant writing
- Donor database management
- Relationship building
- Communication
Location
- On-site at Hospice
Work Type
- Full-time
- Permanent
- On-site
Experience Level
- 3-5 years
Education Level
- University degree or college diploma
- CFRE designation or active pursuit of certification is an asset
Salary/Compensations
- $70,000 - $75,000
Benefits
- Hospice Benefit Plan after 3 months of employment
- Healthcare of Ontario Pension Plan (HOOPP) from first day of employment
About the Company
- St. Joseph’s Hospice is a charitable organization providing compassionate care and companionship to palliative clients, their caregivers and the bereaved recognizing their unique needs.