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About the Role
West Monroe's Organization, People, and Change (OPC) practice accelerates value and business outcomes of transformations, transactions, and implementations through people, HR, and change strategies. This role supports client engagements focused on organizational design and workforce strategy, leveraging digital tools, analytics, and benchmarks to improve organizational structures, culture, talent strategies, and guide organizations toward becoming skills-based.
Responsibilities
- Serve on client delivery teams, own defined analyses and deliverables, and take increasing responsibility for developing practical solutions with guidance from senior team members.
- Support functional workstream planning and execution by collaborating with team members and learning the client’s business, operating model, and industry context.
- Connect business priorities and performance goals to operating model and workforce choices, including required work, ownership, roles, skills, and capacity.
- Deliver workforce and talent analytics by combining people data with operational and financial data to identify trends, develop insights, and inform workforce recommendations.
- Prepare for and conduct client interviews to understand processes, activities, handoffs, roles, and skills, and identify implementation requirements.
- Map work and decision flow across teams, noting handoffs, dependencies, and unclear ownership; support tests of proposed changes and gather feedback.
- Develop analyses, recommendations, and deliverables within assigned work areas, managing deadlines and flagging risks to senior team members.
- Contribute to practical work and workforce transformation implementation planning by identifying implications for roles, skills, workforce deployment, and change.
- Develop client-ready deck storylines, key messages, and findings, and effectively present insights to client stakeholders.
- Use AI and digital tools to accelerate work and workforce analyses, enhancing existing tools or developing digital solutions.
- Participate in the development and enhancement of OPC methodologies, tools, and collateral.
- Identify and raise potential farming opportunities to project managers and practice leadership.
Requirements
- Bachelor’s degree or equivalent experience required.
- 1–3 years of relevant operating model, organization design, and/or organizational effectiveness experience.
- Client service and/or advisory experience strongly preferred.
- Experience contributing to or independently executing defined areas of work on operating model and organization design projects, with direction and oversight from senior team members.
- Relevant experience may include enterprise and/or functional operating models, organization design, job architecture, role design, workforce deployment strategies, skills assessments, and learning and development design.
- Experience delivering workforce or talent analytics, including analyzing people data, identifying trends and implications, and translating findings into clear insights for decision-making.
- Ability to connect business objectives and operating needs to operating model and workforce design choices.
- Working understanding of financial and P&L drivers, with the ability to connect workforce choices to labor costs, operating expenses, and business performance.
- Exceptional written and verbal communication skills, including the ability to create impactful, concise, executive-ready deliverables and communicate effectively with client stakeholders.
- Strong data analysis and visualization skills; comfortable using tools like Excel to analyze financial, operational, and people data and present insights.
- High learning agility with a demonstrated interest in identifying opportunities and crafting bespoke, AI-native solutions to solve client problems.
- Highly proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
- Demonstrated success within one or more of West Monroe’s core industries.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
- Ability to travel up to 50%.
Skills
- Organizational design
- Workforce strategy
- Digital tools
- Analytics
- Benchmarks
- Organizational structures
- Culture improvement
- Talent strategies
- Skills-based organization
- Workforce and talent analytics
- People data analysis
- Financial data analysis
- Operational data analysis
- AI
- Microsoft Office Suite
- Excel
- PowerPoint
- Word
Location
- Seattle
- Washington, D.C.
- Los Angeles
- New York City
- San Francisco
- Remote
Work Type
- Full-time
- Hybrid
Experience Level
- Experienced Consultant
- 1-3 years of relevant experience
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- Seattle or Washington, D.C.: $93,800—$110,300 USD
- Los Angeles: $98,200—$115,500 USD
- New York City or San Francisco: $102,700—$120,800 USD
- A location not listed above: $89,300—$105,000 USD
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401k plan
- Employee stock ownership program
- Annual bonuses
- Unlimited flexible time off
- Ten paid holidays
- Ten weeks of paid parental leave
About the Company
- West Monroe is a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
- We combine business and technology, applying technology to solve challenges and relying on data to adapt and solve new challenges.
- We focus on the heart of the opportunity, getting to results faster and preparing people for what’s next.
- Collaboration is a daily action, working together to turn vision into clear action with lasting impact.
Equal Opportunity
- West Monroe is an Equal Employment Opportunity Employer.
- We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
- Information about diversity, equity and inclusion at West Monroe is available at www.westmonroe.com/inclusion.
- Reasonable accommodation requests can be made by emailing recruiting@westmonroe.com.
- West Monroe uses the BrightHire platform to record live interviews for note-taking, focus, and process improvement.
- Information about the use of artificial intelligence during the hiring process is available.
- Notice at Collection for California residents is available, pursuant to the California Consumer Privacy Act (CCPA).