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About the Role

The Manager, Global Events role independently leads the end-to-end delivery of an assigned portfolio of events across in-person, hybrid, sponsored, partner, and regional formats. This role converts approved event briefs into detailed delivery plans, owns day-to-day execution and stakeholder coordination, and ensures each assigned event is delivered on time, within budget, on brand, and to a consistently high attendee-experience standard.

Responsibilities

Serve as the accountable delivery lead for an assigned group of events, developing event-level project plans, workback schedules, budgets, staffing requirements, risk registers, and success checkpoints.
Lead event kick-offs and working sessions for assigned programs, coordinate owners and dependencies, maintain decisions and action items, resolve delivery issues, and escalate material risks or trade-offs.
Translate the approved event brief and attendee journey into detailed logistics, floor plans, production schedules, registration workflows, staffing plans, run-of-show documents, hospitality requirements, and onsite operating procedures.
Develop and maintain event-level templates and playbooks in line with portfolio standards for run-of-show documents, staffing plans, stakeholder briefings, speaker prep, sponsor fulfillment, post-event recaps, and risk mitigation.
Manage purchase requests, vendor quotes, invoice reviews, reconciliations, and identification of cost efficiencies within approved parameters.
Manage venue, hotel, production, catering, registration, freight, exhibit, promotional, and other suppliers for assigned events; confirm scope, deliverables and deadlines, and elevate contract or performance concerns as required.
Research venues, restaurants, vendors, regional event opportunities, competitor event participation, and destination considerations to support future planning.
Coordinate event-specific communications and content deliverables, including Jira tickets, invitations, registration pages, attendee reminders, speaker materials, signage, briefing documents, event-app content, and post-event messages, securing approvals from the appropriate owners.
Manage sponsor, exhibitor, speaker, executive and VIP deliverables for assigned events, ensuring requirements, deadlines, rehearsals, credentials, and onsite support are confirmed and documented.
Ensure event materials follow brand standards and are accurate, polished, accessible, and ready for internal teams, attendee, speaker, sponsor, or sales audiences.
Lead onsite delivery for assigned events, including registration desk coverage, vendor coordination, signage checks, staffing, run-of-show execution, attendee experience, room set-up reviews, and issue resolution.
Coordinate lead-capture readiness and post-event handoff with sales and marketing operations; validate event records, surveys, invoices, and required follow-up inputs before closing the event file.
Produce event-level recaps that document delivery results, budget performance, attendee feedback, vendor performance, risks, and recommended improvements for future programs.

Requirements

Typically five to seven years of experience delivering and managing B2B events, conferences, sponsorships, or experiential marketing initiatives, including independent ownership of multiple concurrent events.
Demonstrated experience managing event-level budgets, suppliers, production, registration, logistics, onsite teams, and post-event closeout.
Accountable event owner, disciplined project manager, confident cross-functional lead, commercially aware, detail-oriented, decisive, service-minded, and calm under pressure.
Able to anticipate risks, make sound event-level decisions, direct vendors and temporary teams, communicate clearly with senior stakeholders, and balance attendee experience, brand quality, budget, and delivery constraints.

Skills

Proficiency with CRM systems
HubSpot marketing automation tools
Project management platforms
Jira
Event registration systems
Survey tools
Microsoft Office
AI-enabled productivity tools

Location

Toronto
Remote

Work Type

Hybrid
Domestic travel
International travel
Onsite work

Experience Level

Manager
Multiple career levels

Salary/Compensations

$100K–$115K

Benefits

Fully company-paid health benefits
Annual bonus opportunities
Generous vacation and holidays
RRSP matching
Employer-paid insurance coverage
Wellness resources
Extensive paramedical benefits
Competitive salaries
Paid volunteering days
Robust opportunities for professional growth and career advancement

About the Company

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered.
Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.
Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific.
As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work.
Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Equal Opportunity

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.