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About the Role
The Tax Help program at Foundation Communities is seeking enthusiastic, motivated individuals to provide high-quality tax return preparation at our tax sites during the 2027 tax filing season. This role offers meaningful non-profit experience and a significant impact in the Austin community.
Responsibilities
- Manage opening and closing procedures for efficient tax site operations.
- Maintain the site space according to host guidelines.
- Resolve client and volunteer conflicts.
- Provide support, guidance, and ongoing training to volunteer tax preparers.
- Prepare, review, and transmit tax returns to the IRS.
- Process acknowledgements of electronically transmitted returns.
- Resolve rejected returns and re-transmit them with the Transmitting office.
- Utilize email, scanning software, Google Drive, and other technology for site operations.
- Protect client confidentiality.
- Complete all specified paid training and tax certifications.
Requirements
- Strong interpersonal skills.
- Prior experience working in a fast-paced environment.
- Proficiency with technology and knowledge of computer operations and software.
- Written and verbal proficiency in English.
- Ability to communicate in multiple languages proficiently (English and Spanish and/or Arabic and/or American Sign Language).
- Requires sitting or standing at a desk for long periods of time indoors.
- Requires eye and hand coordination for monitor viewing and high volume keyboard use.
Skills
- Scanning software
- Google Drive
- Technology operations
- Computer operations
- Software proficiency
- Written communication
- Verbal communication
- Interpersonal skills
Location
- Austin, TX
- Round Rock, TX
- Taylor, TX
Work Type
- Seasonal
- Full-time
- Part-time
- Flexible schedules
- Weekdays
- Evenings
- Weekends
Experience Level
- No previous experience required
Salary/Compensations
- $21.00 - $22.00 per hour
About the Company
- Foundation Communities' Tax Help program provides high-quality tax return preparation.
- The organization offers meaningful non-profit experience.
- Foundation Communities is a well-respected organization.
Equal Opportunity
- Foundation Communities is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.